At a Glance
- Tasks: Lead a vibrant pub in York, driving sales and managing a dynamic team.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy competitive salary, bonus scheme, and exclusive discounts.
- Other info: Supportive culture focused on health, wellbeing, and career development.
- Why this job: Make your mark in a flagship venue with huge potential and a lively atmosphere.
- Qualifications: Must hold a valid Personal Licence and have experience in high-volume environments.
The predicted salary is between 55000 - 55000 £ per year.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
Right in the heart of York, on Church Lane, Yates sits moments from the River Ouse, the Shambles and the iconic York Minster. It’s a location that delivers consistent, high footfall from morning through to late night, drawing in a mix of tourists, students, shoppers and local professionals. With its blend of historic surroundings and a vibrant nightlife, this is a flagship, high-energy site that really comes into its own as the week builds into busy weekends. The venue itself is a large, two-floor operation, there’s a strong food and sports offer during the day, a spacious beer garden with an outdoor bar, and a well-established late-night business driven by student nights, DJs and live music. It’s fast paced, high volume and full of opportunity for the right operator to really make their mark.
About You
We’re looking for a General Manager who thrives in a business of this scale and pace; someone who is naturally sales driven and knows how to unlock every part of the offer to maximise performance across the entire week. You’ll have a strong track record of driving volume with food, sport and late-night environments, and you’ll be confident in reading your market and adjusting the rhythm of the business to suit a varied and demanding guest base. Operationally, you’ll set the tone. This is a big site that needs consistently high standards in every area, from the bar and kitchen through to guest experience and compliance. You’ll be visible, hands-on and lead from the front, creating a culture where high standards are the norm and the team take pride in what they deliver every day. Just as important is your ability to build, engage and develop a large team. You’ll bring energy, clarity and direction, creating an environment where people feel motivated, supported and fully bought into delivering great results. Coaching and developing future talent will be a key part of your approach, ensuring the team is set up for long-term success. Given the city-centre location and late-night trade, you’ll also be comfortable managing risk and operating safely in a busy, high-volume environment. You’ll understand the importance of compliance and be confident in building strong relationships with local authorities, protecting both the licence and the reputation of the business.
This is a fantastic opportunity to take on a flagship venue with huge potential, where your commercial focus, operational discipline and people development skills will make a real difference.
Please Note: To be eligible to apply, you MUST hold a valid Personal Licence.
What makes Stonegate a great place to work?
- At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member.
- From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Additional discounts for personal car leasing
- Up to £1000 “Refer A Friend” incentive
- Additional discount at Stonegate Hotels
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - North Yorkshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Great Local Pubs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Great Local Pubs
Don't be shy about reaching out to Great Local Pubs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - North Yorkshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Great Local Pubs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Great Local Pubs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
