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- Tasks: Inspire and empower your team to create amazing guest experiences at Harrow Inn.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy flexible working, discounts, and award-winning development programmes.
- Other info: Dynamic pub atmosphere with opportunities for growth and fun.
- Why this job: Make a real impact while fostering an inclusive and vibrant environment.
- Qualifications: Must be 18+, with a passion for hospitality and teamwork.
The predicted salary is between 25000 - 30000 £ per year.
Location - Harrow Inn
About Us
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Harrow Inn. If you love motivating others, driving performance, and making a real impact, we'd love to chat.
Can you:
- Provide clear guidance, encouragement, and support to help the team grow.
- Support the General Manager and work together to create and deliver our vision.
- Maintain consistency in standards and procedures.
- Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A little bit about us
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. Here at the Harrow Inn, Cheam, we are the pub for guests that love sport. With Sky Sports and 16 TVs, including an 85-inch and 3 TVs in Garden Huts, we will not miss a second of any of the action.
What's in it for you?
- Award winning Deputy Manager and General Manager development programmes
- Bonus opportunities
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
To be considered for the Deputy Manager position at Harrow Inn you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Harrow Inn directly.
Deputy Manager in Sutton Coldfield employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Sutton Coldfield
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Harrow Inn and soak up the atmosphere. Chat with staff and guests to understand what makes it tick. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved guest experiences. Be ready to share these stories in your interview to demonstrate how you can inspire others at the Harrow Inn.
✨Tip Number 3
Be yourself! The Harrow Inn values individuality, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you can contribute to creating an inclusive environment for both guests and staff.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our culture, which will help you prepare for the interview.
We think you need these skills to ace Deputy Manager in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating great experiences and motivating teams. Share specific examples that highlight your passion for hospitality and teamwork.
Tailor Your Application: Make sure to customise your application to fit the Deputy Manager role at Harrow Inn. Use keywords from the job description and relate your experience to the responsibilities mentioned. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Yourself: We value individuality here at StudySmarter, so don’t be afraid to let your personality come through in your application. Share your unique experiences and perspectives that make you a great fit for our inclusive culture. Authenticity goes a long way!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Harrow Inn and its unique offerings. Familiarise yourself with their menu, special events, and the sports they showcase. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and empower your team. Prepare examples of how you've successfully led a team in the past, focusing on how you provided guidance and support. Highlight any experiences where you fostered an inclusive environment, as this aligns with the company's values.
✨Emphasise Guest Experience
Stonegate Group is all about creating outstanding guest experiences. Be ready to discuss your approach to customer service and how you would ensure guests feel valued and comfortable. Share specific strategies you've used to enhance guest satisfaction in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the venue is the right fit for you.