At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest operator of pubs and bars, Stonegate Group.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Other info: Inclusive culture that values individuality and offers career growth opportunities.
- Why this job: Be part of a vibrant team and make memorable experiences for our guests.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 € per year.
Location - Ye Olde Griffin Hotel
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Ye Olde Griffin Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you …
- Help prepare and serve our delicious food and drinks at Ye Olde Griffin Hotel.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ye Olde Griffin Hotel directly.
Front of House Team Member in March employer: Great Local Pubs - Stonegate Group
At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture at Ye Olde Griffin Hotel. As a Front of House Team Member, you'll enjoy comprehensive training, flexible working hours, and a range of employee benefits including discounts on food and drink, gym memberships, and early access to wages, all while being part of a team that values individuality and community connection.
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in March
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ye Olde Griffin Hotel and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or handling complaints. This will boost your confidence and prepare you for those real-life situations.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique traits shine through. Whether you're bubbly, laid-back, or a bit quirky, we want to see the real you. Remember, we're all about embracing individuality!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team at Ye Olde Griffin Hotel.
We think you need these skills to ace Front of House Team Member in March
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your skills. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can contribute to our team at Ye Olde Griffin Hotel.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Ye Olde Griffin Hotel. Check out their menu, understand their vibe, and maybe even visit for a drink or meal. This will help you speak confidently about how you can contribute to the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this is what they’re looking for!
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of the role and the importance of guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
