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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator, Stonegate Group, known for its inclusive culture.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Why this job: Be part of a vibrant team that celebrates individuality and great experiences.
- Qualifications: No prior experience needed, just a passion for hospitality and teamwork.
- Other info: Dynamic environment with opportunities to grow and connect with diverse guests.
The predicted salary is between 11 - 13 £ per hour.
Location - Harrow Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Harrow Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Harrow Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. Here at the Harrow Inn, Cheam, we are the pub for guests that love sport. With Sky Sports and 16 TVs, including an 85-inch and 3 TVs in Garden Huts, we will not miss a second of any of the action.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Harrow Inn directly.
Front of House Team Member in London employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in London
✨Tip Number 1
Get to know the Harrow Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to get comfortable with making recommendations and engaging in friendly banter.
✨Tip Number 3
Show off your passion for sport! Since the Harrow Inn is all about that live action, be ready to share your favourite sports moments or teams during your chat. It’ll help you connect with the team and show you fit right in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a great Front of House Team Member.
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values at Harrow Inn.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating a positive experience for our guests.
Keep It Clear and Concise: We appreciate clarity, so keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your skills and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Harrow Inn. Understand its vibe, menu, and what makes it unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in a front-of-house role. Share any previous experiences where you’ve provided excellent customer service or contributed to a positive guest experience. This will demonstrate that you understand the importance of creating a welcoming atmosphere.
✨Be Ready to Discuss Teamwork
Since teamwork is crucial at Harrow Inn, be prepared to talk about how you work well with others. Think of examples where you’ve collaborated effectively in a team setting, whether in a job or during social activities. This will highlight your ability to fit into their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
