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For Companies At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences at Harrow Inn.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Why this job: Be part of a vibrant team that celebrates individuality and great social experiences.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Location - Harrow Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Harrow Inn.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. Here at the Harrow Inn, Cheam, we are the pub for guests that love sport. With Sky Sports and 16 TVs, including an 85-inch and 3 TVs in Garden Huts, we will not miss a second of any of the action.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Harrow Inn you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Harrow Inn directly.
Front of House Team Leader in London employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Harrow Inn and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. We want to see how you can bring that energy to the Front of House Team Leader role.
✨Tip Number 3
Be yourself! At Stonegate Group, we celebrate individuality. Don’t be afraid to let your personality shine through in your interview. Share your passion for hospitality and how you can create a welcoming environment for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at the Harrow Inn. Let’s make this happen together!
We think you need these skills to ace Front of House Team Leader in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences. We love seeing how your skills align with our values and the unique vibe of Harrow Inn!
Be Specific About Your Experience: Don’t just list your previous jobs; give us the juicy details! Share specific examples of how you've motivated a team or handled a busy shift. This helps us understand how you can contribute to our lively atmosphere at Harrow Inn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our awesome company culture!
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the Harrow Inn and its unique offerings. Understand their menu, the atmosphere they create, and the sports events they showcase. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to their team.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead your team effectively. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to foster a warm and welcoming environment, as this aligns perfectly with what they’re looking for.
✨Emphasise Guest Experience
Stonegate Group values amazing guest experiences, so be ready to discuss how you would enhance customer satisfaction. Think of specific strategies or ideas you could implement to ensure guests feel valued and comfortable. This shows that you understand the importance of guest engagement in the hospitality industry.
✨Be Yourself and Embrace Individuality
The company prides itself on inclusivity and individuality, so don’t hesitate to let your personality shine through during the interview. Share your passions, whether it’s about great beer, cocktails, or sports. This will help you connect with the interviewers and demonstrate that you fit into their vibrant culture.
