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For Companies At a Glance
- Tasks: Prepare and serve delicious food and drinks while creating a positive guest experience.
- Company: Join the UK's largest operator of pubs, bars, and late-night venues.
- Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms.
- Why this job: Be part of a vibrant team in a lively pub atmosphere with sports and social events.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
- Other info: Inclusive culture that values individuality and offers career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
Location - Harrow Inn
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Harrow Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at Harrow Inn.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport.
Here at the Harrow Inn, Cheam, we are the pub for guests that love sport. With Sky Sports and 16 TVs, including an 85-inch and 3 TVs in Garden Huts, we will not miss a second of any of the action.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Harrow Inn directly.
Front of House Team Member employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the Harrow Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience and show you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family to get comfortable with making recommendations and engaging in friendly banter.
✨Tip Number 3
Show off your passion for sport! Since the Harrow Inn is all about that live action, be ready to share your favourite sports moments or teams during your chat. It’ll help you connect with the team and guests alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to match what we're looking for in a Front of House Team Member. Highlight any relevant experience you have in hospitality or customer service, and mention your passion for creating great guest experiences!
Show Your Team Spirit: Since we’re all about teamwork here at Harrow Inn, emphasise your ability to work well with others. Share examples of how you've collaborated with teammates in the past to create a positive environment, whether at work or in other settings.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll get to see all the details about the role and our amazing perks while you’re at it.
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with Harrow Inn. Check out their menu, understand their vibe, and maybe even visit to see how the team interacts with guests. This will help you speak confidently about how you can contribute to their unique atmosphere.
✨Show Your Passion for Hospitality
During the interview, let your enthusiasm for the hospitality industry shine through. Share experiences where you've gone above and beyond for guests or worked as part of a team. Stonegate Group values individuals who can connect with others, so highlight your ability to create positive experiences.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific examples where you’ve successfully worked with others to achieve a common goal. Emphasise your ability to engage confidently with both guests and team members, as this is crucial for a Front of House Team Member.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they celebrate individuality within their teams. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
