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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food, drinks, and gym memberships, plus flexible working.
- Why this job: Be part of a vibrant community and make every guest feel valued.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
- Other info: Great opportunities for personal development in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
Location - The Three Bridges
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Three Bridges.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. We are located on the North Road. The Three Bridges offers something for all ages and all needs. We offer a huge selection of great value food as well as cask ales and cocktails to cater for every guest.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at The Three Bridges you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Three Bridges directly.
Front of House Team Leader in Durham employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Durham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Three Bridges and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories in your interview to demonstrate your ability to lead and inspire others.
✨Tip Number 3
Show your passion for guest experience! Prepare to discuss how you would create a welcoming environment at The Three Bridges. Share ideas on how to enhance customer satisfaction and make every guest feel valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Front of House Team Leader in Durham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership experience and how you can create that warm, welcoming environment we pride ourselves on at The Three Bridges.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Three Bridges. Visit the pub if you can, check out their menu, and understand their vibe. This will help you speak confidently about how you can contribute to creating that warm and welcoming environment they pride themselves on.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight your ability to maintain smooth operations and consistency, as this is key for the role.
✨Emphasise Inclusivity
Stonegate Group values inclusivity and individuality. Be ready to discuss how you can foster an inclusive culture within the team. Share any experiences you have in promoting diversity or supporting neurodiversity in the workplace, as this aligns with their commitment to creating a welcoming environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they measure success in guest experiences. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
