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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant atmosphere and make every guest feel valued.
- Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Location - Ballencrieff
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Ballencrieff. Can you …
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Ballencrieff, Bathgate, offers one of the best atmospheres around and is the go‑to venue for all events. Boasting an exceptional pub food service, refreshing cocktails, Sky Sports, and a pool table, The Ballencrieff offers fun for all. Our guests who visit us at the weekend can enjoy our DJ, delivering a high-energy atmosphere, or our interactive pub quiz.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Ballencrieff you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ballencrieff directly.
Front of House Team Leader in Bathgate employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Bathgate
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ballencrieff and soak up the atmosphere. Chat with the staff and see how they interact with guests. This will give you a feel for the culture and help you tailor your answers during the interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can bring our shared vision to life and create that warm, welcoming environment for guests.
✨Tip Number 3
Be ready to discuss your ideas! Come prepared with suggestions on how to enhance guest experiences at Ballencrieff. Whether it’s new event ideas or ways to improve service, showing initiative can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Let’s make it happen!
We think you need these skills to ace Front of House Team Leader in Bathgate
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick, especially if it relates to creating that warm and welcoming environment we cherish.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and any experience you have in hospitality. We love seeing how your past experiences can help us deliver an amazing guest experience at Ballencrieff!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and motivations. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Ballencrieff and its unique offerings. Understand their menu, events, and the atmosphere they create. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to foster a welcoming environment and how you can inspire others to do the same.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to creating a diverse and supportive environment. Share any experiences you have in promoting inclusivity within a team or workplace, and how you can ensure every guest feels valued.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they measure success in the role. This shows that you're not just interested in the job, but also in how you can fit into their culture and contribute to their goals.