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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Other info: Great opportunities for growth in a lively environment.
- Why this job: Be part of a fun team and make memorable experiences for our guests.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
Location - The Castle
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The Castle, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at The Castle.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-night sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Sitting directly opposite the cathedral in the heart of Bangor, The Castle is a pub for any occasion. Whether our guests are looking to kick-start their day with breakfast, a spot of lunch, or an evening meal, our relaxed, family-friendly atmosphere is perfect. Our late nights with our resident DJs make us one of the best night time destinations in Bangor.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Castle directly.
Front of House Team Member in Bangor employer: Great Local Pubs - Stonegate Group
Contact Detail:
Great Local Pubs - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Bangor
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Castle and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be the face of The Castle. Role-play common scenarios with friends or family, like taking orders or handling customer queries. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Share why you love working in hospitality and how you can contribute to creating a positive experience for guests. A little passion goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your chat that excited you about the role. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Team Member in Bangor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that show you can contribute to our welcoming atmosphere and help create a positive experience for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read. This will help us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team at The Castle.
How to prepare for a job interview at Great Local Pubs - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Castle and its offerings. Understand the menu, the atmosphere, and what makes it unique. This will not only show your genuine interest but also help you answer questions about how you can contribute to the guest experience.
✨Show Your Team Spirit
Since teamwork is key for a Front of House Team Member, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and create a positive environment, as this aligns perfectly with what they’re looking for.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare answers that reflect your personality and experiences, especially those that demonstrate your ability to enhance the guest experience and maintain a clean environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at The Castle. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.