About Shared Services
Shared Service Provider to both UK Life Branch (Life Reinsurance provider) and Great Lakes Insurance SE (specialty provider of primary insurance services in the UK). Key services include Accounting/Finance/Tax, HR, Facilities Management, Procurement, Internal Audit: Legal and Data Protection. Management of leases on behalf of London Business Units.
About the role
As a key player in the HR Services team you will support pre‑boarding of new joiners coming through the recruiting process across the UK initially and expanding to Europe over time. You will guide candidates through interview scheduling, create offer documentation and contracts, and complete necessary pre‑employment verification before handing off to Onboarding. You will work closely with TA Partners, HRBPs, and the wider HR Services team in Manchester. In conjunction with the TA Coordination Team you will review existing processes and provide process improvement ideas across the pre‑hire process.
Key Responsibilities
- Schedule candidate virtual and face‑to‑face interviews, aligning calendars of internal stakeholders and external candidates.
- Organise candidate interview debriefs with hiring managers when required.
- Manage Hiring Manager and Recruiter expectations regarding system‑related processes.
- Support Talent Acquisition with administration of new joiners: sending, receiving and e‑filing contracts, background checks and paperwork via Adobe Sign.
- Administer new user profiles into SuccessFactors.
- In collaboration with Senior HR Administrator – EU & LatAm Analyse, review, coordinate, distribute and enhance TA reports, including regional UK&I TA report.
- Ensure a smooth new joiner experience, collaborating with HR and IT teams as required.
- Work with UKI TA colleagues regionally to implement and communicate key regional initiatives within Munich Re UK Services.
- Attend and contribute to weekly regional TA meetings and offsites where appropriate.
Competencies
- Nimble learning (we think big) – actively learn by tackling new problems and trying out new solutions, learning quickly from successes and failures.
- Collaborates (we lead the ‘we’) – work together with others in the team, department and wider business to meet shared commitments.
- Optimises work processes (we grow with our clients) – identify the most effective and efficient processes and continuously assess improvements.
- Resourcefulness (we care and dare) – find ways to get things done with available resources, know when to ask for support, and offer support to others.
- Communicates effectively (we are clear and authentic) – communicate clearly and appropriately, share ideas, learn from others, keep stakeholders informed, solicit feedback.
Key Skills & Experience
- Demonstrable experience of recruitment administration in Agency, in‑house, RPO or coordinator role.
- Experience creating and sending offer letters and contracts and completing background checks for new joiners.
- Experience working in a multi‑brand or matrix environment is an advantage.
- Experience working on or with an ATS or HRIS is essential.
- High level of IT literacy with advanced Excel skills.
- Excellent attention to detail.
- Excellent diary management and ability to prioritise multiple tasks quickly.
- Strong analytical skills, ability to identify inconsistencies, trends and patterns when presenting data.
- Strong influencing skills with stakeholders at all levels.
- Candidate relationship building and management skills.
- Comfortable working in an environment of ambiguity and change, with rapidly changing priorities.
Regulatory & Conduct Requirements
- Ensure compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules.
Equal Opportunity Employer
At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. We are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and offered equitable opportunities to succeed.
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process.
