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For Companies At a Glance
- Tasks: Oversee complex claims and collaborate with stakeholders for optimal outcomes.
- Company: Join Great Lakes Insurance, a leader in innovative insurance solutions.
- Benefits: Full-time role with opportunities for growth and a supportive culture.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in U.S. Property and Casualty claims is essential.
- Other info: Diverse and inclusive environment that values your unique perspective.
The predicted salary is between 36000 - 60000 £ per year.
About Great Lakes Insurance SE
As a specialty provider of primary insurance services in the UK, Great Lakes London Branch ("GLLB") is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group.
Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia. Great Lakes Insurance UK Limited ("GLLS"), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.
About the role
As a Senior Claims Adjuster with US experience you will oversee complex Property, Casualty, and Transportation claims, ensuring strategic oversight and optimal outcomes. You will play a key role in maintaining delegated authority relationships, conducting audits, and collaborating with internal and external stakeholders to drive continuous improvement and excellence in claims handling.
Key Responsibilities
- Conduct regular meetings with MGAs to review claims, performance, and implement remediation plans where necessary.
- Investigate and assess referral claims from MGA and Delegated Authority partners for coverage, damages, and subrogation/contribution opportunities.
- Manage delegated authority relationships, ensuring compliance with regulatory requirements and adapting to the evolving legal landscape.
- Proactively manage claims with a strategic, total cost of claim mindset, ensuring timely and accurate reserve setting.
- Coordinate and manage external counsel and vendors to achieve optimal claim outcomes.
- Present high exposure (CAT) claims to Claims Leadership and Key Stakeholders.
- Perform audits and follow up on findings to ensure closure and compliance.
- Provide detailed analysis of claims performance and management information.
- Support underwriting and pricing through claims feedback and trend analysis.
- Represent Munich Re & Great Lakes Insurance at market meetings and networking events, promoting the company's interests.
Key Skills & Experience
- Strong knowledge of U.S. Property, Casualty, and Auto/Cargo (physical damage) claims.
- Experience managing USA Binder business and resolving TPA audit findings.
- Proven technical claims proficiency and execution of best practices.
- Ability to work independently and manage multiple priorities.
- Strong analytical, negotiation, and advocacy skills. Business acumen and collaborative mindset.
Desirable
- Familiarity with Power BI and data analysis tools.
- Understanding of regulatory requirements in the U.S. insurance market.
Qualifications and Educational Requirements
- Educated to degree level or equivalent.
- ACII or progress toward completion preferred.
About Us
You will work in an environment where we think big: Change and culture are continuously role-modelled. We create and articulate a compelling and ambitious shared purpose, vision and direction. We pave the way towards success and see failure as learning.
You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.
We communicate in a clear & authentic way: We interact with a positive and humble spirit. We solicit feedback, ask and listen, learn and unlearn.
You will grow with your clients: Whatever our role, we support business, in an efficient and effective way, to create value for our clients. We embrace new ways of working using digitalisation to deliver solutions.
We lead the We: We have a passion for winning and growing as a team. We inspire people to be capable of joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.
At Munich Re, embracing the power of differences is at the core of who we are. We believe diversity fosters resilience and innovation and enables us to act on our purpose of helping humankind act braver and better. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance
Industries: Insurance
Senior Claims Adjuster - Delegated Authority & Treaty Team in London employer: Great Lakes Insurance SE
Contact Detail:
Great Lakes Insurance SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster - Delegated Authority & Treaty Team in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Great Lakes Insurance. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Great Lakes Insurance is all about collaboration and innovation, so think of examples from your past that showcase these traits.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with U.S. Property and Casualty claims makes you the perfect fit for the Senior Claims Adjuster role. Keep it concise and impactful.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Great Lakes Insurance.
We think you need these skills to ace Senior Claims Adjuster - Delegated Authority & Treaty Team in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with U.S. Property, Casualty, and Auto/Cargo claims, and don’t forget to mention any relevant audits or compliance work you've done.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your strategic mindset and how you’ve successfully managed delegated authority relationships in the past.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your previous roles to show how your analytical, negotiation, and advocacy skills have led to successful claim outcomes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Great Lakes Insurance SE
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of U.S. Property, Casualty, and Auto/Cargo claims. Be ready to discuss specific cases you've handled and how you approached them. This will show your technical proficiency and give you a chance to demonstrate your problem-solving skills.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your ability to manage claims with a total cost mindset. Discuss how you've set reserves accurately and managed relationships with MGAs. This will illustrate your strategic thinking and your understanding of the bigger picture in claims management.
✨Be Ready for Regulatory Discussions
Familiarise yourself with the regulatory requirements in the U.S. insurance market. Be prepared to discuss how you've ensured compliance in past roles and how you adapt to evolving legal landscapes. This will demonstrate your awareness of the industry's complexities.
✨Engage with Stakeholders
Think about how you've collaborated with internal and external stakeholders in previous roles. Prepare to share experiences where you’ve driven continuous improvement in claims handling. This will showcase your collaborative mindset and ability to lead discussions effectively.
