Founded in 1958, Great Lakes Cheese is the largest packager of natural cheese in the United States. We are proud to offer our retail, foodservice, and co-pack customers with award-winning natural and processed bulk, shredded, and sliced cheeses.
At Great Lakes Cheese, we believe in the value of values. We are true partners internally and externally, building on a foundation of respect and putting forth our best at every opportunity. This partnership approach has driven our tremendous growth and earned us awards such as the #8 Top Workplace in Northeast Ohio.
Our Employee Stock Ownership Plan makes every employee an owner. GLC Owners are problem solvers - they look for opportunities to help and take action. Our Owners are passionate about their work and eagerly advance their knowledge and capabilities. Most importantly, they act with integrity. At Great Lakes Cheese, we do the right thing because it’s the right thing to do.
Join our Great Lakes Cheese family and own a piece of the action.
Job Overview
The Food Safety and Quality Assurance Supervisor is the primary back-up to the FSQA Manager and will directly supervise and coordinate the activities within the lab to ensure the quality of product is consistent with Company expectations and customer requirements.
Job Responsibilities
- Support the FSQA department in the efforts to ensure raw materials and packaged products meet GLC and customer specifications
- Develop, implement, review and maintain programs that support food safety fundamentals in cooperation with plant FSQA Manager
- Facilitate the effective implementation and maintenance of quality audit programs including SQF, Identity preserved and customer specific audits.
- Facilitate investigations and support corrective and preventive actions related to the food safety and quality programs
- Coordinate and respond to customer concerns related to food safety and product quality
- Communicate with cross-functional plant teams on FSQA projects, audit results and corrective actions
- Facilitate and support training of all organization personnel to drive competency in execution of functions affecting product legality, safety and customer specifications
- Communicate with plant and corporate FSQA on supplier concerns to resolve and mitigate problems
- Facilitate internal audits of all plant areas for food safety and GMP compliance
- Support sanitation programs to drive plant cleanliness and adequate documentation
- Function as direct supervisor of the hourly FSQA team members and evaluate their performance for continuous improvement
- Observe and evaluate laboratory and operational processes to drive continuous improvement on issues relating to the food safety and quality programs
- Coordinate and participate in FSQA mock exercises such as Mock Trace/Recall and Mock Intruder
- Facilitate and support product sampling and shelf life product retention program
- Motivate and lead by example
- All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
- All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program
- Other responsibilities as assigned by plant and corporate leadership
- Maintain company confidentiality
Required Education and Experience
- Bachelor’s degree in Food Science or related field, or commensurate experience.
- 2 years of Quality supervision experience or more.
- 2 years of lab experience or more.
- In depth understanding of chemical and physical processes relating to cheese and packaging quality.
- Ability to make sound, independent decisions based on functional expertise and experience.
- Ability to administer a proactive management approach.
- Ability to provide leadership, support, communication and direction to lab technicians, as well as other personnel.
- Ability to handle multiple tasks, troubleshoot and problem solve beyond the routine issues.
- Proficient in Microsoft Office.
- Able to work in the US without corporate sponsorship.
Preferred Education and Experience
- Experience with thermal processing and/or industrial pasteurization.
- Bachelor’s degree in Food Science or Related Science Degree.
- SAP experience.
- SQF certified.
- PCQI Certified.
- HACCP Certification.
Working Conditions
EEOC & Disclaimer
Great Lakes Cheese is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
