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- Tasks: Drive performance and manage operations for creators' subscription platforms.
- Company: Dynamic digital agency expanding its Paywall & Sales division.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on performance and innovation.
- Why this job: Join a vibrant team and make a real impact on revenue strategies.
- Qualifications: Strong organisational skills and experience in managing remote teams.
The predicted salary is between 50000 - 65000 £ per year.
One of our Digital Agency clients are looking for a Paywall & Sales Operations Lead to join their team due to expansion.
This is a hands-on operations role at the centre of their Paywall & Sales division. You will be responsible for executing and driving performance across their creators’ subscription platforms, ensuring that operational systems, team output, and monetisation strategies are working effectively. This role suits someone who is organised, commercially aware, detail-focused, and confident managing people and processes.
Your responsibilities will include:
- Owning and driving operational execution across assigned creators
- Managing day-to-day operations within the Paywall & Sales function
- Identifying and implementing opportunities to improve revenue performance
- Maintaining and enforcing operational standards and processes
- Compiling, analysing, and interpreting performance data
- Managing and coordinating a remote Philippines-based operations team
Core Responsibilities
- Creator Operations & Revenue Execution
You will be responsible for driving measurable performance improvements across your assigned creators. This includes:
- Leading operational onboarding for new creators
- Defining creator positioning and pricing strategy
- Managing subscription pricing, renewal pricing and optimisation
- Shaping script structure, pricing flow and monetisation mechanics (content writing is handled separately)
- Overseeing content strategy and paywall brand positioning
- Reviewing monthly performance (sales, RPV, churn, conversion etc.)
- Identifying performance issues and proposing solutions
- Taking accountability for creator churn and revenue growth
You will speak with creators regularly (daily/weekly), leading communication across all non-sales related matters.
- Team Management (Execution-Focused)
You will directly manage their Philippines-based:
- Content schedulers
- Content uploader
- Editor
- SQA team members
Your responsibilities:
- Oversee daily execution and output quality
- Enforce systems and processes
- Ensure instructions from creators and management are tracked and actioned
- Coordinate with the Paywall & Sales Team Lead
- Maintain operational standards
- Lead hiring for the Distro & Editing team
- Suggest terminations where necessary
- Improve recruitment processes
- Ensure performance standards are maintained
- Data & Reporting
You are responsible for compiling and interpreting performance data.
- Track and monitor key creator and team metrics
- Identify trends, problems, opportunities
- Prepare structured weekly performance summaries
- Flag issues early with proposed solutions
- Ensure senior management always has up-to-date operational visibility
- Systems & Operational Discipline
Operate and enforce internal tracking systems.
- Ensure team members are inputting correct data
- Improve small process inefficiencies
- Propose larger system changes for approval
- Maintain consistency across creators
You will have limited budget authority, with oversight from the Head of Paywall & Sales.
Ideal profile:
- Naturally organised and disciplined
- Commercially aware and performance-oriented
- Confident
- Comfortable managing remote teams
- Strong communicator (especially under pressure)
- Solutions-focused
- Comfortable with direct feedback
For more information contact Nick on nick@greatjobsuk.com
Sales Lead in Surrey employer: Great Jobs UK
Contact Detail:
Great Jobs UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Lead in Surrey
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its creators, and think about how your skills can drive their subscription platforms. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Lead in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Lead role. Highlight your experience in managing operations and driving performance, especially in subscription platforms. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on role. Share specific examples of how you've improved revenue performance or managed teams effectively.
Showcase Your Data Skills: Since data analysis is key in this role, don’t forget to mention any experience you have with compiling and interpreting performance data. We love candidates who can spot trends and propose solutions based on their findings!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Great Jobs UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Sales Lead position. Familiarise yourself with the specifics of managing operations, driving performance, and working with creators. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation and discipline, prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you maintained operational standards and improved processes, as this will resonate well with the interviewers.
✨Prepare for Data-Driven Discussions
As you'll be compiling and interpreting performance data, brush up on your analytical skills. Be ready to discuss how you've used data to identify trends and propose solutions in previous roles. This will demonstrate your ability to drive revenue performance effectively.
✨Practice Your Communication Skills
Given that you'll be managing a remote team and communicating with creators regularly, practice articulating your thoughts clearly and confidently. Consider role-playing common interview scenarios with a friend to ensure you can handle pressure while maintaining strong communication.