At a Glance
- Tasks: Lead a dynamic Front of House team, managing guest experiences across Reception, Bar, and Restaurant.
- Company: Great Hallingbury Manor, a blend of modern luxury and Tudor charm.
- Benefits: Flexible hours, discounts, development programmes, and access to wages as you earn.
- Other info: Join a supportive environment with excellent career progression opportunities.
- Why this job: Make your mark in hospitality and inspire a team while delivering exceptional service.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
This is a great opportunity to take on the next steps in your hospitality career and guide a dynamic Front of House team at Great Hallingbury Manor just outside of Bishops Stortford. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values. Great Hallingbury Manor has been reimagined to offer a blend of modern luxury and timeless Tudor charm. Our recent refurbishment has introduced contemporary comfort and sophistication, featuring a vibrant new restaurant, a welcoming bar and lounge, and beautifully designed private dining and event spaces.
To be a successful part of our Front of House team as a Team Leader—working across Reception, Bar, and Restaurant—you will need to confidently handle a wide range of guest-facing duties. This includes welcoming guests and managing check-ins and check-outs at Reception, as well as taking orders, preparing drinks, and delivering table service in our Restaurant and Bar.
To thrive as a Front of House Team Leader you will bring:
- A positive, can-do approach and genuine passion for delivering great customer service.
- Confidence using systems, including tills, taking guest orders and completing check-ins and check-outs.
- Strong communication skills and the ability to engage with guests in a lively, fast-paced environment.
- Proven experience in a hospitality Front of House setting; previous leadership experience is an advantage.
- Ability to lead, inspire, train a team, helping maintain high standards whilst being fair and consistent.
- A willingness to continue your development with both in-house and external training sessions.
Now you know what we are looking for in a Front of House Team Leader, below is what we offer you:
- Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
- Stream – we offer the ability to access your wages as you earn them or save as you earn too!
- Discounts up to 50% on meals and stays across the whole group around the UK.
- Development programmes to support you grow into a ‘Hospitality Superstar’ with clear progression pathways, internal promotions and apprenticeships.
- Bike to work & Bus saving scheme.
- Flexible working hours.
- Increasing annual leave.
- Retail and supermarket discounts.
- Inclusion in Tronc – TIPS!!
- Free on-site parking – site dependent.
- AE Pension.
- Company events.
Front of House Team Leader employer: Great Hallingbury Manor
At Great Hallingbury Manor, we pride ourselves on fostering a vibrant and creative work environment where your culinary talents can truly shine. As part of the Flying Trade Group, you will benefit from extensive employee growth opportunities, including development programmes and apprenticeships, all while enjoying flexible working hours and generous perks like up to 33 days of annual leave and discounts across our hotels. Join us in a location that celebrates both exceptional food and a supportive team culture, making it an ideal place for passionate chefs to thrive.
