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- Tasks: Welcome guests, assist with luggage, and provide late-night room service.
- Company: Join a vibrant hospitality team dedicated to exceptional guest experiences.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for growth.
- Why this job: Perfect for night owls who love customer service and want to make a difference.
- Qualifications: Must be friendly, organised, and have excellent communication skills.
- Other info: Work 37.5 hours a week, including weekends, from 10.30pm to 7.00am.
The predicted salary is between 20000 - 30000 £ per year.
A smart, friendly, well-organised, guest service focused individual is sought to work nights to allow our guests to get reception service 24 hours a day. You will be working alongside our team of night porters offering our guests the following services:
- Welcoming late arriving guests and completing check-in
- Luggage assistance for arriving and departing guests
- Late night room service (food and drink) and bar tending
- General cleaning to ensure public areas are beautifully presented for the next day's business
- Preparing of guests' bills/invoices for early departing guests
- Complete general reception/switchboard duties
37.5 hours per week working 5 days per week including weekend shifts. 10:30 pm to 7:00 am.
Requirements:
- Excellent standard of personal appearance
- Excellent communicator in person and on the telephone
- Warm and friendly disposition
- Organised and good attention to detail
- Accurate data entry and computer work
Night Porter 37.5 hours employer: Great Fosters Hotel
Contact Detail:
Great Fosters Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter 37.5 hours
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Porter. Understanding the nuances of late-night guest services, such as check-ins and room service, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your communication skills. Since you'll be interacting with guests at all hours, showcasing your ability to engage warmly and effectively will set you apart from other candidates.
✨Tip Number 3
Emphasise your attention to detail. In a role that involves cleaning and preparing invoices, being meticulous is key. Share examples of how you've successfully managed similar tasks in past roles.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since the position requires weekend shifts and night hours, showing that you're adaptable and willing to work these times will make you a more attractive candidate.
We think you need these skills to ace Night Porter 37.5 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles that involved night shifts or reception duties, as this will show you are well-suited for the Night Porter position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your ability to provide excellent guest service and your attention to detail, which are crucial for this position.
Highlight Relevant Skills: In your application, specifically mention skills such as communication, organisation, and data entry. Provide examples of how you've demonstrated these skills in past roles to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Night Porter.
How to prepare for a job interview at Great Fosters Hotel
✨Show Your Warmth
As a Night Porter, you'll be the first point of contact for late arrivals. Make sure to convey your friendly disposition during the interview. Practice a warm greeting and demonstrate how you would make guests feel welcome.
✨Highlight Your Organisational Skills
The role requires excellent organisation and attention to detail. Be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or maintained a tidy environment.
✨Demonstrate Communication Skills
Effective communication is key in this role. During the interview, showcase your ability to communicate clearly and confidently, both in person and over the phone. You might even want to role-play a check-in scenario to illustrate your skills.
✨Prepare for Common Scenarios
Think about potential situations you might face as a Night Porter, such as handling guest complaints or managing late-night room service requests. Prepare thoughtful responses on how you would handle these scenarios to show your problem-solving abilities.
