At a Glance
- Tasks: Lead and design innovative services to support local energy projects across the UK.
- Company: Join a forward-thinking organisation dedicated to community energy solutions.
- Benefits: Flexible remote options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with the chance to influence energy solutions at a national level.
- Why this job: Shape a new national function and make a real impact on local energy delivery.
- Qualifications: Experience in service design and strong stakeholder engagement skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting a small team of Capacity and Capability Service Managersto play a critical and complementary role within GBE Local’s Capacity and Capability Service.
The preference is for these roles are to be based in Aberdeen or Edinburgh however, we can also consider remote options.
GBE’s capability and capacity service is being developed to deliver support to communities and local authorities to provide advice, guidance and technical assistance and lead the development of standard delivery models.
The service managers will work with the head of the service and a small team of coordinators to take a lead on an aspect of the service from deign to implementation and delivery.
Whilst there is an opportunity to specialise and focus on one area the team will work across the whole service to enable agility and continuity of provision.
This is an opportunity to shape a new national function from the ground up and directly influence how local energy is delivered across the UK.
Key Responsibilities
Across all roles
- Contribute to the design and continuous improvement of GBE Local’s Capacity and Capability Service, ensuring alignment with organisational strategy
- Work collaboratively with internal teams, delivery partners, local authorities, and sector stakeholders
- Apply service design and user-centred approaches to ensure products and services meet real customer needs
- Develop and maintain strong networks across the local energy and community energy sectors
- Monitor and evaluate impact, using feedback and data to continuously improve services
- Role 1: Standardisation and Guidance
- Lead the development of standardised templates, toolkits and guidance for local energy projects (e. g. business case templates, financial models, delivery frameworks)
- Translate complex technical, financial and legal requirements into clear, practical resources for non-expert users
- Own the lifecycle of knowledge products (scoping, drafting, testing, QA, publication and iteration)
- Ensure consistency and quality across all GBE Local customer-facing materials
- Role 2: Technical Assistance and Advisory Service
- Design and support the delivery of a technical assistance offering, including:
- Early-stage community engagement and awareness
- Regional advisory services
- Targeted technical support for project development
- Identify and coordinate expertise (internal and external) to support customers at different project stages
- Develop service models, operating processes and delivery partnerships
- Support the establishment of a scalable and accessible advisory network
- Role 3: Regional Relationship Management
- Build and lead proactive engagement with Devolved Governments, ensuring regular communication, coordination and knowledge-sharing to support GBE Local’s mission
- Map and maintain up-to-date understanding of existing regional and devolved schemes, identifying opportunities for collaboration, alignment and reduced duplication
- Identify and escalation regional delivery challenges or barriers, working with colleagues across GBE Local to propose solutions
- Act as GBE Local’s primary regional liaison for community and local energy delivery partners, ensuring timely, accurate and constructive support.
Working closely with the Local lead for External Affairs and the Customer Engagement Lead.
Qualifications and Experience
- Experience designing and delivering services, programmes or products in a complex policy, public sector or infrastructure environment
- Strong ability to translate complex concepts into clear, user-focused outputs, whether guidance, tools or services
- Experience managing multiple workstreams and delivering to pace in a developing environment
- Excellent stakeholder engagement skills, with the ability to work across technical and non-technical audiences
- Strong analytical and problem-solving skills, with a proactive and structured approach
- Experience in local energy, community energy, infrastructure or net zero delivery
- Experience in service design, user research or building customer-facing offers
- Understanding of public sector funding, business case development, or project finance
- Experience working with local government, combined authorities, or community organisations
- Relevant degree or equivalent professional experience in a related field (e. g. energy, public policy, or service design).
Personal Qualities
- Takes ownership, shows confidence in decision-making, and is willing to challenge constructively
- Focuses on delivering meaningful outcomes and making a positive, lasting impact
- Works collaboratively, valuing different perspectives and building inclusive relationships
- Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working
- Resilient and resourceful in a fast-paced environment
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Capacity & Capability Service Lead (Remote Options) employer: Great British Energy
Great British Energy (GBE) is an exceptional employer, offering a unique opportunity to be part of a pioneering publicly owned energy company dedicated to clean and secure energy solutions. With a strong commitment to employee growth, GBE fosters a supportive and inclusive work culture, providing competitive salaries, generous leave, and ongoing professional development. Located in Aberdeen, employees can contribute to shaping the UK's energy future while enjoying a collaborative environment that values transparency and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Capacity & Capability Service Lead (Remote Options)
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Great British Energy, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Great British Energy and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Capacity & Capability Service Lead (Remote Options)
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Great British Energy and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Great British Energy
✨Get to Know Public Sector Values
Before your interview with Great British Energy, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Great British Energy.
