Senior Data Scientist

We are NHS Resolution, an arm’s length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.

Key Working Relationships

• Internal: All NHS Resolution staff
• External: NHS Bodies, Panel firms, Arms’ Length Bodies, Other external stakeholders

Job Summary

Reporting to the Data Science Manager, the post holder will provide expertise in Data Science and analytical methods to the whole organisation. The senior data scientist will support, manage and lead a team of data scientists and act as a subject matter expert on the development of data science solutions using Python and Azure machine learning studio. The post holder will maintain a high level of engagement between the data scientists on the coordination of machine learning pipelines. He/ she will assist the data science team in development of statistical and analytical best practices and apply these practices to complex NHSR datasets to deliver data insights. The post holder will develop data science methodologies for ad-hoc analysis, insights work and for highly complex prediction and statistical models.

What you’ll be doing

• Liaise with data scientists and track work progress on multiple concurrent projects.
• Communicate with the Data Science Team and other parts of the BI team to coordinate development of data sources, data features, data science solutions and pipelines, maintain a good communication channel establishing strong links to support developments.
• Liaise with stakeholders to understand complex and difficult problems within NHSR.
• Manage the sensitive communication of extremely complex and potentially highly contentious information such as that from the clinical negligence schemes, early notification scheme data, safety and learning data, personal patient data, and personal practitioner data.
• Communicate highly complex findings effectively both orally and visually to drive the right actions and outcomes from the analytical insight. Tell compelling, clear and actionable stories relevant for business goals using the most appropriate medium to visualise the data. This will include presentations to Board, Senior Management Team (SMT), and to operational, non-IT specialists.
• Together with the Data Science Manager, responsible for delivering training and project presentations to Senior Management Team, BI team, the broader DDaT team and the wider organisation on a regular basis.

What we’re looking for

• Educated to Degree level or equivalent relevant experience in data analysis and management.
• Ability to collate, analyse and interpret large and highly complex datasets.
• Proven ability in explaining highly complex analytical methods to non-analytical people.
• Proven ability in communicating complex ideas via analytics to non-analytical people.
• Proven ability to manage multiple stakeholders.
• Ability to identify underlying problems by analysing information and find effective solutions.
• Ability to manage multiple workflows and achieve short deadlines.
• Strong interpersonal and communication skills.
• Considerable experience of using statistical methods.
• Advance Level of Python.
• Programming experience in the development of machine learning applications.
• Extensive experience of analysing large and complex datasets effectively in a variety of settings, ideally within the NHS or equivalent.
• An understanding of software principles such as APIs, CI/CD, DevOps, MLOps.

What we offer in return

• Competitive salary and benefits package.
• We are a committed flexible and family-friendly working organisation supporting individuals in having a work and life balance.
• Opportunities for career growth and development.
• Collaborative and innovative work environment.
• Work in a progressive environment towards data-driven strategies.
• A commitment to diversity, equality, and inclusion.
• Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
• Commitment to support individuals in having a work and life balance, offering flexible working arrangements.
• When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
• 24 hours employee assistance programme from PAM Wellness (EAP).
• Eye care vouchers for Specsavers.
• Health service discounts.
• Blue Light card, a discount service for the emergency services and the NHS.
• Cycle to work scheme.
• Season ticket loan scheme.

At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve.

Additional information

We encourage applicants to apply promptly, as we reserve the right to close vacancies early should sufficient applications be received. If you use AI to assist with any part of your application, please clearly indicate where it was used. You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.