On behalf of UK Research and Innovation we are looking for an Interaction Designer for a 7 Month, Inside IR35, Hybrid contract with team visits to BristolAs an interaction designer you will plan, design and participate in research activities with users that helps the teams gain a deep understanding of the people using UKRI services. In this case for the REF29 systems.You will:• Provide hands-on interaction design for multiple systems, some of which are being developed in parallel• Use best practice and standards consistent with the rest of government using the Government Digital Service (GDS) Framework• Advise and support software engineers in the development of designs, and iterate gov.uk patterns and components• Work closely with service designers to gather and interpret evidence from service design walkthroughs and analysis, using this insight to design solutions and communicate well-reasoned rationale to stakeholders, ensuring that chosen approaches are grounded in user needs and service context• Ensure designs are intuitive, standards compliant and accessible.Key Responsibilities and Accountabilities:Agile working:• Create and iterate prototypes to test and communicate ideas using a variety of methods (including Figma)• Develop designs and user flows for transactional services used by multiple types of end-users• Deliver high-quality, efficient and cost-effective digital products and services, with clear, manageable plans for delivery within given constraints.• Manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.Communicating between the technical and non-technical:• Listen to the needs of technical and business stakeholders and interpret them.• Clarify your own understanding and stakeholder needs and expectations using evidence, before making decisions.• Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence.• Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand.• Understand the complexity and diversity of customer needs and expectations with emphasis on the importance of considering the different needs and contexts of end users.• Support or host difficult discussions within the team or with diverse senior stakeholders.• manage active and reactive communication• Manage stakeholder expectationsCommunity collaboration:• Work collaboratively in a group, actively networking with others in similar roles within the wider organisation.Digital perspective:• Apply a digital understanding to work. Identify and implement solutions for assisted digital users.Evidence and context-based design.• design systems for use across multiple services and identify the simplest of a variety of approaches.• understand user needs, user journeys and processes and how to design products and services that meet them• Understand user research methods and practice, with proven experience of using metrics and user feedback to inform designs• Leading workshops and discussions to facilitate the development of interactive designs through collaboration with other professions• Work with product owner and manager, user researchers, interaction and content designers and software developers to turn concepts into user-centred design and explain design decisions and how they were impacted by user researchPrototyping:• Use a variety of prototyping methods.• You can create and validate a dynamic prototype• An understanding of software development• A reasonable understanding of HTML and CSS• Share best practice and coach others. You can look at strategic service design end to end.User focus:• Demonstrate experience in meeting the needs of users across a variety of channels. Bring insight and expertise in how user needs have changed over time to ensure they’re met by the business.• Apply strategic thinking to provide the best service for the end user.Working within constraints:• Identify, communicate and work within constraints.• Challenge the validity of constraints.Please be aware that this role can only be worked within the UK and not Overseas.Disability ConfidentAs a member of the Disability Confident Scheme, UKRI guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different". #J-18808-Ljbffr
Interaction Designer employer: Great British Energy Group
At Mining Remediation Authority, we pride ourselves on being an excellent employer that values a customer-focused and inclusive work culture. Our part-time Customer Support Coordinator role offers the opportunity to engage with the community in Mansfield, Nottinghamshire, while benefiting from a supportive environment that promotes employee growth and development. With our commitment to social value and initiatives like the Disability Confident Scheme, we ensure that all employees feel valued and empowered to make a meaningful impact.
Contact Details:
Great British Energy Group Recruitment Team
