Ministry of Defence (MOD) is seeking a Senior Service Desk Analyst for a 5-month contract to work remotely. You will provide experienced operational support across the service desk, taking ownership of complex incidents and requests, and guiding Service Desk Analysts.
You will use Jira Service Management to manage tickets, monitor performance, and contribute to CMDB quality, knowledge base, and runbooks. A strong focus on communication and service improvement is required.
#J-18808-Ljbffr
Remote Senior IT Service Desk Lead (SC Cleared) in Corsham employer: Great British Energy Group
At Mining Remediation Authority, we pride ourselves on being an excellent employer that values a customer-focused and inclusive work culture. Our part-time Customer Support Coordinator role offers the opportunity to engage with the community in Mansfield, Nottinghamshire, while benefiting from a supportive environment that promotes employee growth and development. With our commitment to social value and initiatives like the Disability Confident Scheme, we ensure that all employees feel valued and empowered to make a meaningful impact.
Contact Details:
Great British Energy Group Recruitment Team
