At a Glance
- Tasks: Lead a dynamic team to elevate guest experiences and ensure top-notch service.
- Company: Join Premier Inn, the UK's leading hotel brand with a vibrant culture.
- Benefits: Enjoy competitive salary, 33 days leave, and exclusive discounts.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous management experience and a passion for customer service required.
The predicted salary is between 31750 - 34000 £ per year.
Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK's leading hotel brand, you'll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you're responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.
Benefits:
- Award-winning induction and training
- Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
- Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
- 33 days annual leave (including bank holidays)
- Discounts at shops, utility bills, travel, cinema trips, supermarkets and more through Perks at Work
Responsibilities:
- Lead and motivate the team of Front of House and Housekeeping to ensure outstanding service and compliance with brand standards
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to maintain the hotel's position as the UK's number one
- Understand the bigger picture and what really matters to drive improvement and spot commercial opportunities
- Ensure health and safety standards are met throughout the hotel and maintain high-quality standards
Qualifications:
- Previous management experience in the hospitality industry or similar environment where you led a team to success
- Strong leadership skills with a passion for customer service
- Excellent team management and communication skills with a warm, genuine approach and the capacity to engender trust and win support at all levels
- Commitment to safety and maintaining high standards of service
Be a part of Premier Inn – a Great British business.
Hotel Manager: Lead Team & Elevate Guest Experience in Andover employer: Great British Businessat Premier Inn
Whitbread is an exceptional employer, offering a vibrant work culture where you can lead a dedicated team and elevate guest experiences at Premier Inn in Andover. With comprehensive training, generous benefits including a performance-related bonus scheme, and opportunities for personal growth, you'll thrive in an environment that values your contributions and prioritises employee well-being. Join us to be part of a leading hospitality brand that not only rewards hard work but also fosters a sense of community and belonging.
Contact Details:
Great British Businessat Premier Inn Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager: Lead Team & Elevate Guest Experience in Andover
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on an opening at Premier Inn or elsewhere.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Premier Inn, they value leadership and guest satisfaction, so think about how your experience aligns with that. Be ready to share examples of how you've led teams to success!
✨Tip Number 3
Showcase your passion for customer service during interviews. Talk about specific instances where you went above and beyond to ensure guests had a fantastic experience. This will help you stand out as a candidate who truly cares about elevating guest experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Premier Inn team and making a difference in the hospitality world.
We think you need these skills to ace Hotel Manager: Lead Team & Elevate Guest Experience in Andover
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel welcome.
Highlight Your Leadership Skills:As a Hotel Manager, strong leadership is key. In your application, give examples of how you've successfully led a team in the past. Talk about how you motivated your team and improved their performance. We’re looking for someone who can inspire others and create a positive work environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there. Don’t miss out on this opportunity!
How to prepare for a job interview at Great British Businessat Premier Inn
✨Know Your Hotel Inside Out
Before the interview, make sure you research Premier Inn and its values. Familiarise yourself with their brand standards and recent news. This will show your genuine interest in the company and help you align your answers with their expectations.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Highlight how you motivated your team, resolved conflicts, and improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
As a Hotel Manager, guest experience is key. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that demonstrate your commitment to outstanding service and how you’ve handled challenging situations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
