Technical Operations Support Manager

Technical Operations Support Manager

Full-Time 40000 - 50000 € / year (est.) No home office possible
Great Bear

At a Glance

  • Tasks: Lead a team to ensure smooth operations in a fast-paced warehouse environment.
  • Company: Join Great Bear, part of the Culina Group, known for its winning culture.
  • Benefits: Enjoy competitive salary, bonus schemes, private medical cover, and 33 days holiday.
  • Other info: Be part of an inclusive team with excellent growth opportunities and employee recognition.
  • Why this job: Make a real impact in logistics while developing your career in a supportive environment.
  • Qualifications: Experience in technical roles within logistics and strong communication skills required.

The predicted salary is between 40000 - 50000 € per year.

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you’re valued, challenged, and inspired!

Supporting our e-fulfilment operation for a well-known recognised brand. The site will handle the movement of customer-specific products, including beers, wines and spirits, within a fast-paced warehouse environment. As a Technical Operations Support Manager, you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring all required technical equipment is in place and running as it should. You will lead a team and whilst carrying out their duties always maintain Health and Safety and provide a knowledgeable, solutions-based approach to the Warehouse to ensure the smooth day to day running of this technical function. You will liaise with various Contractors and Customers, to deliver service plans and maintain critical inventory on site.

Working hours: Monday to Friday, 40 hour week

Key duties of a Technical Operations Support Manager:

  • Manage a team of Technical Operations Support staff, who play a role in smooth day to day running of the technical function in the warehouse.
  • Responsible for the upkeep of the Critical inventory.
  • Ensure all relevant equipment remains compliant and fit for purpose.
  • Work closely with 3rd party suppliers, contractors and liaisons with Customer Ops Excellence teams.
  • Assist the picking and packing team by providing engineering solutions to assist in operational capacity.
  • Monitoring all machines and ancillary plant to drive efficiency and reliability.
  • Carry out planned maintenance, inspections and complete repairs with little disruption to the Operational schedules.
  • Look for opportunities to continuously improve performance.
  • Follow set procedures and guidelines with respect to Health and Safety and COMAH Regulations.
  • Ensure good working practices and housekeeping are adhered to.
  • Providing weekly reports to senior management on status of operational equipment.
  • Proactively make recommendations regarding the equipment to meet the site operational requirements and future development.
  • Manage and develop the team, identifying key team members for the future and ensure they are able to fuel the Company’s growth and succession plans.
  • Recruit, train and retain a team of staff that are committed to quality in line with the customer’s expectations as a premium brand.

Qualifications:

  • Previous experience in a similar technical role within a logistics or manufacturing background.
  • A demonstrable track record in managing high volume, high service driven warehouse operations.
  • Experienced in automated or mechanical sortation.
  • Mechanical background.
  • Technically minded with extensive IT skills.
  • Experience of CIP, ideally including formal programs such as Kaizan, Six Sigma and Lean would be advantageous.
  • Excellent communication skills, ability to converse at all levels.
  • A highly confident and proactive individual able to represent the Company and customer.

Additional Information:

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

  • Annual Leave: Competitive holiday entitlement of 33 days inclusive of the bank holidays.
  • Company Bonus: We do our best work to succeed together. When we achieve our goals you’ll be rewarded through our bonus scheme.
  • Private Medical Cover: This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
  • Pension scheme: We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer.
  • Life Assurance: x4 your annual salary.
  • Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
  • Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
  • Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
  • Everyday discounts: via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam.

Technical Operations Support Manager employer: Great Bear

Great Bear, part of the Culina Group, is an exceptional employer that fosters a customer-centric and empowered culture, making it a thriving workplace for its employees. With a strong commitment to employee development, competitive benefits including generous annual leave, private medical cover, and a robust pension scheme, Great Bear ensures that its team members are valued and supported in their professional growth. The inclusive work environment encourages collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in logistics.

Great Bear

Contact Detail:

Great Bear Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Operations Support Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!

Tip Number 3

Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Technical Operations Support Manager

Team Management
Technical Equipment Maintenance
Health and Safety Compliance
Inventory Management
Engineering Solutions
Operational Efficiency Monitoring
Planned Maintenance

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Technical Operations Support Manager role. Highlight your relevant experience in logistics and any technical skills that match the job description. We want to see how you can contribute to our winning culture!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements and how they relate to the responsibilities listed in the job description. Let us know what makes you tick!

Showcase Your Team Leadership Skills:Since you'll be managing a team, it's crucial to demonstrate your leadership abilities. Include examples of how you've successfully led teams in the past, focusing on your approach to training and developing staff. We love proactive individuals who can inspire others!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our #WinningTeam!

How to prepare for a job interview at Great Bear

Know Your Tech Inside Out

As a Technical Operations Support Manager, you'll need to demonstrate your technical expertise. Brush up on the specific equipment and systems used in warehouse operations, especially those related to automated or mechanical sortation. Be ready to discuss how you've successfully managed similar technologies in past roles.

Showcase Your Leadership Skills

You'll be managing a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've developed and motivated teams in previous positions. Think about specific challenges you've faced and how you overcame them while maintaining a positive team culture.

Emphasise Health and Safety Knowledge

Health and safety is a big deal in this role. Familiarise yourself with relevant regulations and best practices, especially COMAH Regulations. Be prepared to discuss how you've implemented safety measures in past roles and how you plan to ensure compliance in the new position.

Prepare for Problem-Solving Questions

Expect questions that assess your problem-solving abilities, particularly in high-pressure situations. Think of scenarios where you've had to provide engineering solutions to operational challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.