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- Tasks: Lead and manage warehouse operations, ensuring high service levels and team engagement.
- Company: Great Bear, part of the Culina Group, values a thriving, inclusive culture.
- Benefits: 25 days annual leave, competitive salary, and dedicated learning programmes.
- Other info: Join a diverse team focused on continuous improvement and employee development.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in operational management and people leadership in logistics.
The predicted salary is between 40000 - 50000 £ per year.
Company Description: Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina, we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!
Job Description: Reporting to the General Manager, the Operations Manager will have overall day to day management responsibility for the Warehouse operation along with the requirement to deputise for the General Manager on occasions. This warehouse is a complex operation delivering high levels of service for a brand market leader. You will maximize site operational performance by providing a strong ethos of leadership and colleague engagement, having complete understanding of the operation, and closely managing customer requirements and ensuring that a variety of challenging KPIs are consistently achieved. This will manage and support our Voltaic and Goresbrook C Shed sites based in Dagenham. This is a full time, permanent role, working Monday to Friday, 40 hours a week.
Key Duties of an Operations Manager:
- Responsible for all warehouse operational activities on site.
- Ensure all KPIs are achieved to consistently meet the customers' expectations.
- Develop and lead a culture of continuous improvement with the development of new and innovative ways of working in order to enhance operational performance and people development.
- Manage and develop the entire operational team, identifying key team members for the future and ensuring they are able to fuel the Company’s growth and succession plans.
- Recruit, train and retain a team of staff that are committed to quality in line with the customers' expectations as a premium brand.
- Creation and deployment of a site communication strategy that is informative and exciting whilst ensuring full colleague involvement.
- Ensure a favourable employee relations environment exists and that all personnel issues are dealt within a legal and timely manner.
- Closely manage business financial targets to ensure the attainment of improved financial performance through effective cost management.
- Assume responsibility for ensuring that Health & Safety is No1 on the agenda aligned with the overall site and business goals and guidelines.
- Engage effectively with the customer and any representatives who are based on site and ensure that any input is considered appropriately in a full Partnership model approach.
- Pro-actively manage any other internal or external relationships as necessary ensuring a high level of professionalism at all times.
- Identify and implement appropriate visual management techniques and control measures throughout the operation.
Qualifications:
- Operational management experience within the 3rd Party / in-house Logistics sector.
- Managing high volume and high service driven warehouse operations.
- People management experience, the ability to lead and motivate a team.
- Succession planning.
- A broad understanding of Continuous Improvement methodologies.
- An understanding of engagement and motivational tools and techniques.
- Experience in reviewing and driving KPI targets.
- Budget and productivity management.
- Knowledge of working to Health & Safety standards.
- Drive improvement to Health and Safety culture.
- Has the ability to work with a site management team in order to achieve wider business goals.
- A highly confident and proactive individual able to represent the Company and customers.
- Excellent knowledge of MS Office: Word, Excel, PowerPoint.
Additional Information:
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave, Competitive holiday entitlement of 25 days plus the...
Operations Manager employer: Great Bear
Contact Detail:
Great Bear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Great Bear. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Great Bear thrives on a customer-centric service focus, so be ready to discuss how your leadership style aligns with their ethos and how you can contribute to their winning culture.
✨Tip Number 3
Showcase your operational management experience! Be specific about your achievements in managing high-volume warehouse operations and driving KPIs. Use examples that highlight your ability to lead and motivate teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Great Bear team and contributing to their success.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing warehouse operations and achieving KPIs, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for our team. Share specific examples of how you've led teams and improved operational performance in previous roles.
Showcase Your Leadership Skills: We want to see your leadership style! Include details about how you've motivated teams and fostered a culture of continuous improvement in your past positions.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Great Bear
✨Know Your Operations Inside Out
Before the interview, make sure you have a solid understanding of warehouse operations and logistics. Familiarise yourself with key performance indicators (KPIs) relevant to the role and be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Highlight any specific strategies you've used to foster a culture of continuous improvement and engagement.
✨Demonstrate Customer-Centric Thinking
Great Bear values customer-centric service, so be prepared to discuss how you've engaged with customers in the past. Share examples of how you've ensured customer expectations are met or exceeded, and how you've built strong partnerships with clients.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential issues that could arise in a warehouse setting and how you would address them, particularly regarding health and safety, team dynamics, and financial targets.