Stock and Systems Supervisor in Northumberland

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

Supporting our e-fulfilment operation for a well-known recognised brand. The site will handle the movement of customer-specific products, including beers, wines and spirits, within a fast-paced warehouse environment. Reporting to the Stock and Systems Manager, this role will facilitate day-to-day processes within the supervision of the department, ensuring that all stock control team KPI targets are met or exceeded and involved in continuous improvement.

Key Duties of a Stock and Systems Supervisor:

• Assist the Inventory Stock & Systems Manager in the day-to-day running of the Stock and Admin department.
• Resolve stock & system issues.
• Schedule and supervise the activities and functions of the Stock & Admin staff.
• Ensure the proper and timely completion of all Stock & Admin activities.
• Maintain records of the Stock and Admin staff performance and personal files.
• Provide feedback on team and individual performance, including behavioural issues, highlighting good performance.
• Offer suggestions and assist in the organisation of training and development for the stock team and Stock and Admin staff, including on-the-job coaching.
• Assist the Inventory Stock & Admin Manager in controlling levels of planned and unplanned absence and take appropriate action to ensure cover and contribute to reductions of unacceptable levels.
• Participate in maintaining high Health & Safety levels.
• Deputise for the Inventory Manager when required.
• Work as a Stock Controls deputy in emergency situations.
• Process stock reconciliation, resolve stock discrepancies, customer requests and stock amendments in a timely and accurate manner, whilst adhering to operational processes and procedures.
• Supervise and contribute to track & trace requests, product recall and quality assurance.
• Monitor and schedule daily, weekly & monthly stock count checks.
• Full reconciliation & adjustment of all stock counts.
• Stay in communication with other Managers/Supervisors and Operational Team ensuring smooth flow of operations.
• Be involved in maintaining systems configuration.
• Assist with visitors & stock audits.
• Travel and take part in monthly meetings with customers.
• Participate in business projects and developments.
• Provide feedback to the operations team on non-conformance of processes and look at ways to improve operational processes.

Qualifications:

• Previous experience in a supervisory role and good knowledge of stock control is required.
• Must have experience of working within a warehouse environment and adhere to tight deadlines.
• High level of attention to detail.
• Excellent communication skills.
• An organised and focused approach to all administrative duties.
• PC Literate on intermediate level (Word, Excel and Outlook).

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave: Holiday entitlement of 20 days plus the normal bank holidays.
• Pension scheme: We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance: x2 your annual salary.
• Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts: Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!