At a Glance
- Tasks: Lead a team to ensure smooth technical operations in a fast-paced warehouse.
- Company: Join Great Bear, part of the Culina Group, known for its inclusive culture.
- Benefits: Enjoy 33 days holiday, private medical cover, and a competitive pension scheme.
- Other info: Be part of a winning team with opportunities for personal and professional growth.
- Why this job: Make an impact in logistics while developing your career in a supportive environment.
- Qualifications: Experience in IT/technical roles within logistics is preferred; training provided.
The predicted salary is between 40000 - 50000 £ per year.
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!
We have an exciting opportunity for an IT Technical Warehouse Operations Support Manager to join us supporting our e-fulfilment operation for a well-known recognised brand, handling the movement of customer-specific products, including beers, wines and spirits, within a fast-paced warehouse environment. As a Technical Ops Support Manager, you will contribute to the success of the site by supporting the day-to-day running of the warehouse. The role will take ownership ensuring all required technical equipment is in place and running as it should. You will lead a team and whilst carrying out their duties always maintain Health and Safety and provide a knowledgeable, solutions-based approach to the Warehouse to ensure the smooth day-to-day running of this technical function.
Working hours: Monday to Friday, 40 hour week
What you'll be doing:
- Manage a team of Technical Operations Support staff, who play a role in smooth day-to-day running of the technical function in the warehouse.
- Act as primary liaison between Technical IT support teams and warehouse operations team, troubleshooting WMS Issues, barcode scanner failures and network dropouts.
- Responsible for the upkeep of the Critical inventory and oversee the maintenance and operation of automated equipment, conveyors and machinery.
- Manage and escalate hardware and software incidents.
- Ensure all relevant equipment remains compliant and fit for purpose.
- Work closely with 3rd Party suppliers, contractors and liaisons with Customer Ops Excellence teams.
- Assist the Picking and Packing Team by providing Engineering solutions to assist in Operational capacity.
- Monitoring all machines and ancillary plant to drive efficiency and reliability.
- Carry out planned maintenance, inspections and complete repairs with little disruption to the Operational schedules.
- Look for opportunities to continuously improve performance and proactively make recommendations regarding the equipment to meet the site operational requirements and future development.
Qualifications:
- Previous experience in a similar IT / Technical role within a logistics or manufacturing background is advantageous.
- A demonstrable track record in managing high volume, high service driven warehouse operations.
- Experienced in automated or mechanical sortation.
- Mechanical background.
- Technically minded with extensive IT skills.
- Experience of CIP, ideally including formal programs such as Kaizan, Six Sigma and Lean would be advantageous.
- Excellent communication skills, ability to converse at all levels.
- A highly confident and proactive individual able to represent the Company and customer.
- Experience in a Warehouse/Logistics environment is preferential along with working in a manual pack-bench e-commerce operation. However, full training will be provided on successful appointment.
Additional Information:
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave: Competitive holiday entitlement of 33 days inclusive of the bank holidays.
- Company Bonus: We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme.
- Private Medical Cover: This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
- Pension scheme: We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer.
- Life Assurance: x4 your annual salary.
- Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
- Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts: Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!
IT Technical Warehouse Operations Support Manager in Northumberland employer: Great Bear
Great Bear, part of the Culina Group, is an exceptional employer that fosters a culture of empowerment and inclusivity, making it a fantastic place for individuals seeking to grow in their careers. With a strong focus on employee development, competitive benefits including generous annual leave, private medical cover, and a rewarding bonus scheme, we ensure our team members feel valued and supported. Join us in a dynamic warehouse environment where your contributions are recognised, and you can thrive alongside a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technical Warehouse Operations Support Manager in Northumberland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Great Bear or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Great Bear’s operations and think about how your skills can solve their challenges. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experience and demonstrate your technical know-how confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Technical Warehouse Operations Support Manager in Northumberland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in IT and warehouse operations, and don’t forget to mention any technical skills that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Technical Warehouse Operations Support Manager role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Team Management Skills:Since this role involves managing a team, make sure to showcase your leadership experience. Talk about how you’ve motivated teams in the past and any successful projects you’ve led.
Apply Through Our Website:We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Great Bear
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to warehouse operations and IT systems. Be prepared to discuss your experience with WMS issues, barcode scanners, and automated equipment. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Leadership Skills
As a Technical Ops Support Manager, you'll be leading a team. Think of examples from your past where you've successfully managed a team or project. Highlight your communication skills and how you motivate others, as this will resonate well with the interviewers.
✨Emphasise Continuous Improvement
Familiarise yourself with concepts like Kaizen, Six Sigma, and Lean. Be ready to share specific instances where you've implemented improvements in a previous role. This demonstrates your proactive approach and commitment to enhancing operational efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their e-fulfilment operations, team culture, and future development plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
