At a Glance
- Tasks: Support our busy warehouse with admin tasks and customer care.
- Company: Join Great Bear, a dynamic logistics company in Worksop.
- Benefits: Enjoy competitive salary, holidays, life assurance, and retail discounts.
- Other info: Great opportunities for growth in a supportive team environment.
- Why this job: Be a key player in enhancing customer satisfaction and operational efficiency.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly organised and customer-focused Administrator Assistant to support the ongoing success of our busy warehouse operation. Acting as a key link between the customer, operational teams, and management, you will play a vital role in ensuring administrative processes are completed accurately, efficiently, and on time.
In this role, you will be responsible for a range of administrative duties including payroll support, customer care, reporting, financial administration, and the production of KPI and monthly performance reports. You will act as a key point of contact for customers and internal stakeholders, helping to resolve queries and ensure the smooth running of the operation. The successful candidate will be proactive, detail-oriented, and able to manage multiple priorities within a fast-paced logistics environment. You will work closely with the onsite team to identify opportunities for continuous improvement, enhance customer satisfaction, and support the delivery of an efficient and cost-effective operation.
Key responsibilities:- Providing administrative support to the warehouse operation and management team.
- Managing day-to-day administrative activities, including payroll, consumables, and customer care.
- Acting as a key point of contact for customers and internal teams.
- Resolving customer and operational queries in a professional and timely manner.
- Producing accurate KPI reports, monthly reports, and operational data.
- Ensuring all financial information is maintained accurately and submitted within required timescales.
- Supporting continuous improvement initiatives and contributing ideas to improve efficiency and customer service.
- Ensuring all tasks are completed professionally, accurately, and within agreed deadlines.
- Previous administration experience within an office environment, ideally within warehousing, transport, logistics, or finance.
- Excellent customer service skills with the ability to build positive relationships and deliver a professional service.
- Strong attention to detail and commitment to accuracy.
- Good commercial awareness and understanding of business priorities.
- Self-motivated and able to work independently, as well as collaboratively within a team.
- Ability to work effectively under pressure and meet tight deadlines.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Flexible approach to work and shift patterns to support operational requirements and cover absences when required.
- Excellent verbal and written communication skills.
- Strong organisational, time management, and problem-solving abilities.
What you get in return: Competitive basic salary, competitive holidays, life assurance, pension scheme, retail discounts. This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.
Logistics Admin & KPI Reporter employer: Great Bear
Great Bear is an excellent employer, offering Class 1 Drivers in Blyth a supportive work culture that prioritises employee well-being and recognition. With competitive pay, generous overtime rates, and comprehensive wellness programs, employees are encouraged to grow and thrive in their roles while enjoying the benefits of a permanent position in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Admin & KPI Reporter
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Great Bear and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Great Bear!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Great Bear keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Admin & KPI Reporter
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Great Bear:This is your chance to really connect with the team at Great Bear. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Great Bear
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Great Bear.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Great Bear that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Great Bear. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
