At a Glance
- Tasks: Manage warehouse operations, optimise resources, and ensure compliance with safety standards.
- Company: Culina Logistics, a thriving company with a winning culture.
- Benefits: 25 days annual leave, bonuses, private medical cover, and wellness support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in logistics.
- Qualifications: Experience in warehouse operations and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive... A place where you're valued, challenged, and inspired!
The Operations Support Manager is responsible for ensuring efficient resource planning, managing workforce performance, maintaining optimal headcount, and overseeing training skills requirement for the warehouse.
This role supports operational excellence by aligning resources with business needs, driving productivity, and ensuring compliance with health, safety, and food standards
This is a full time, permanent role. Working Monday to Friday, 40 hours per week.
Key Duties of a Operations Support Manager
- Develop and maintain accurate resource plans based on volume forecasts and operational requirements.
- Optimise shift patterns and resource allocation to achieve a timely operation and to meet the KPI’s
- Monitor and adjust plans in real-time to respond to changes in demand or operational constraints.
- Maintain accurate headcount records and ensure staffing levels align with operational needs.
- Working with shift management team to ensure effective deployment of colleagues across functions and challenge the difference in the plan versus actual.
- Provide data driven insights and reports to support decision making across warehouse operations.
- Lead or support projects related to layout optimisation, equipment utilization, and workflow design.
- Training & Development
- Identify skill gaps, then plan and delivery the required training for new and existing staff.
- Ensure induction process is effective and consistent across the shifts.
- Maintain compliance with food safety, health & safety, and operational standards.
- Track training completion and evaluate effectiveness.
- Safety & Quality
- Maintains a proactive health and safety culture, ensuring all activities are carried out safely and within legislation.
- Lead incident investigations and ensure robust corrective and preventative actions are delivered.
Supports compliance with food safety, legality, quality, and site audit requirements.
- Cost & Resource Efficiency
- Responsible for labour budgets, agency and overtime requirements effectively, ensuring cost efficiency.
- Develop labour and resource optimisation strategies that balance service performance with cost efficiency.
- Identify opportunities to reduce waste (labour, energy, MHE usage, consumables) while maintaining service standards.
- Continuous Improvement & Innovation
- Delivers continuous improvement initiatives to increase efficiency, reduce waste, and improve service.
- Translate operational performance into clear, measurable actions through KPI dashboards and root cause analysis.
- Lead cross-functional improvement projects (lean initiatives, automation, digitalisation) to future-proof warehouse operations.
- Collaboration & Site Leadership
- Work closely with the Warehouse Operations Manager and wider site leadership team to deliver business objectives.
- Collaborate with transport, systems, and SHEQ teams to ensure end-to-end operational effectiveness.
- Contribute to site strategic projects, sharing best practices and supporting future growth plans.
- Proven experience in warehouse operations, planning, or productivity management within a FMCG environment.
- Health & Safety, food safety, and compliance awareness.
- Working knowledge of lean principles, cost control, and WMS systems.
- Proven leadership and team development skills.
- Strong analytical skills with proficiency in Excel, WMS, and reporting tools.
- Effective communicator with influencing skills across all levels.
- Skilled in change management and process improvement.
- Track record of operating in large and complex warehouses.
- Experience leading multi-level teams to deliver service and cost improvements.
- Demonstrated success in driving KPIs, audits, and continuous improvement.
As part of our drive to make Culina Logistics a great place to work.
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave
- Holiday entitlement of 25days plus the bank holidays.
- Company Bonus
- We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme.
- Private Medical Cover
- This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 8% employer.
- Life Assurance
- 4x your annual salary.
- Wellness -
Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
Eye Care Vouchers -
We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
Reward & Recognition -
We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts
- via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
- #J-18808-Ljbffr
Operations Support Manager in Haverhill employer: Great Bear
Great Bear is an excellent employer, offering Class 1 Drivers in Blyth a supportive work culture that prioritises employee well-being and recognition. With competitive pay, generous overtime rates, and comprehensive wellness programs, employees are encouraged to grow and thrive in their roles while enjoying the benefits of a permanent position in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager in Haverhill
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Great Bear and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Great Bear!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Great Bear keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Support Manager in Haverhill
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Great Bear:This is your chance to really connect with the team at Great Bear. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Great Bear
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Great Bear.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Great Bear that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Great Bear. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
