Great Bear is seeking a Customer Service Manager to plan, coordinate and control a service team, ensuring high standards of client relationships and delivery of objectives.
You will lead daily operations, implement service policies, monitor KPIs, manage the budget and develop team members. The role offers opportunities within a growing logistics environment and a commitment to employee development.
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Customer Experience Manager in Harwell employer: Great Bear
At Great Bear, part of the Culina Group, we pride ourselves on fostering a dynamic and inclusive work environment at our Deeside site, where every employee is valued and empowered to drive continuous improvement. With a strong focus on personal development and a culture that celebrates success, we offer comprehensive learning programmes and a range of benefits, ensuring that you can thrive both professionally and personally in your role as a Continuous Improvement Engineer.
