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- Tasks: Lead operational improvements and enhance patient experiences in medical practices.
- Company: Join a dynamic health system focused on excellence in patient care.
- Benefits: Enjoy great benefits, including opportunities for professional growth and development.
- Why this job: Make a real impact on patient satisfaction and employee engagement in a supportive culture.
- Qualifications: Requires strategic experience, project management skills, and a background in ambulatory care.
- Other info: Ideal for dynamic leaders ready to drive change and mentor others.
The predicted salary is between 43200 - 72000 £ per year.
The Director is responsible for collaborating with other health system leaders to identify and execute standard practices that create a consistent and extraordinary experience at facilitator's medical practices and drive the medical group towards excellence through the execution of improved workflows that reduce unnecessary work and move each employee to work at the top of their license/education. The Director reports to the Senior Director Physician Practice Operations.
Responsibilities include:
- Identification of operational variation and opportunities for improvement
- Workflow assessments
- Process improvement planning and execution
- Leading change management relative to these projects with clinical and non-clinical stakeholders
- Creating a culture that promotes outstanding patient satisfaction, employee engagement and satisfaction
- Mentoring and coaching individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision
Qualifications:
- Experience working at strategic levels of an organization required
- Able to navigate in a complex work environment required
- Excellent project management skills with demonstrated record of accomplishment required
- Direct experience with Lean (or Similar) process improvement tools with demonstrated record of accomplishment required
- Dynamic leader and self-starter with exceptional organizational, and written and oral communication skills required
- Project management expertise to lead the successful execution of multiple complex projects with diverse stakeholders required
- Epic experience required
Education:
- Bachelors degree is required
- Masters degree is preferred
Required Experience:
- Five years clinical experience in an ambulatory care setting and/or business management related experience required
- Four years supervisory or management experience in ambulatory care setting and/or business management related required
Interview Process: Resumes will be forwarded to the leader and interviews will be scheduled directly between the leader and candidates.
Why is This a Great Opportunity: Great benefits!
Perm Placement: Director, Practice Operations employer: Great Bay Staffing Group
Contact Detail:
Great Bay Staffing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Perm Placement: Director, Practice Operations
✨Tip Number 1
Familiarise yourself with Lean process improvement tools, as this role requires direct experience with them. Consider taking a short course or certification to enhance your knowledge and demonstrate your commitment to operational excellence.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those in leadership roles. Attend industry conferences or local meetups to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change management initiatives in previous roles. Highlight your ability to engage both clinical and non-clinical stakeholders to create a positive impact on patient satisfaction.
✨Tip Number 4
Research StudySmarter's values and culture to align your approach during interviews. Show how your leadership style and vision for patient care resonate with our mission, making you a perfect fit for the team.
We think you need these skills to ace Perm Placement: Director, Practice Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational management, project management, and process improvement. Use specific examples that demonstrate your ability to lead change and improve workflows.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing patient satisfaction and employee engagement. Mention your experience with Lean process improvement tools and how you've successfully implemented them in previous roles.
Highlight Leadership Skills: Emphasise your leadership qualities and your ability to mentor and coach others. Provide examples of how you've created a positive work environment and driven teams towards excellence in patient care.
Showcase Relevant Experience: Detail your clinical experience in an ambulatory care setting and any business management roles. Be specific about your supervisory or management experience and how it relates to the responsibilities of the Director position.
How to prepare for a job interview at Great Bay Staffing Group
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and coaching individuals to achieve their best.
✨Highlight Process Improvement Experience
Given the emphasis on Lean process improvement tools, be ready to discuss specific projects where you've implemented these methodologies. Share measurable outcomes that resulted from your efforts to enhance workflows and reduce unnecessary work.
✨Demonstrate Strategic Thinking
The role requires navigating complex environments and making strategic decisions. Prepare to discuss how you've identified operational variations and opportunities for improvement in previous roles, showcasing your analytical skills and strategic mindset.
✨Prepare for Change Management Questions
Since leading change management is a key responsibility, think about times when you've successfully managed change within an organisation. Be ready to explain your approach to engaging both clinical and non-clinical stakeholders during transitions.
