Operations Manager

Operations Manager

Full-Time 60000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver exceptional catering experiences across multiple sites.
  • Company: Grazing, a dynamic London-based caterer with big ambitions and unique flavours.
  • Benefits: Enjoy casual dress, free food, team socials, and a health & wellbeing programme.
  • Other info: Be part of a vibrant culture with opportunities for personal and professional growth.
  • Why this job: Join a growing company where your leadership can make a real impact on client satisfaction.
  • Qualifications: 3-5 years in operations or senior management within contract catering.

The predicted salary is between 60000 - 65000 £ per year.

This isn’t your average role and we’re not your average caterer! We’re Grazing — a sharp, agile London‑based contract caterer with big ambitions and even bigger flavour. We’ve got a killer 3‑year growth plan, brilliant client sites across central London, and a reputation for doing things differently. We need an Operations Manager who’s ready to own the brief, shake things up, and help drive us into our next chapter!

You’ll be responsible for planning, directing and developing catering services across multiple client sites and events, ensuring every experience is slick, seamless and memorable. If you love leading from the front, inspiring teams and combining creativity with commercial thinking, this role has your name on it!

Main Responsibilities
  • Be the conductor of the catering orchestra, keeping multiple sites and events running smoothly and on beat.
  • Make sure every plate and every interaction hits the “wow” factor and keeps clients coming back for more.
  • Lead, coach and champion chefs, kitchen teams and front‑of‑house stars — bringing out their very best.
  • Set clear goals, give great feedback and inspire high performance through hands‑on leadership.
  • Take charge of budgets and financial performance, making smart decisions that drive profitability.
  • Keep food and labour costs in check while spotting clever opportunities to work smarter, not harder.
  • Stay on top of training, safety and financial records, ensuring everything is accurate, compliant and audit‑ready.
Person Specification
  • 3–5 years’ experience in operations or senior management within contract catering.
  • A natural leader, a foodie at heart – people trust you, follow you and grow with you!
  • Highly organised with excellent communication and relationship‑building skills.
  • Calm under pressure, proactive and solutions‑focused.
  • Commercially astute with a creative flair and strategic mindset.
Benefits
  • Casual dress.
  • Company events.
  • Free food.
  • Health & wellbeing programme.
  • On‑site parking.
  • Team socials.

Operations Manager employer: Grazing

At Grazing, we pride ourselves on being more than just a caterer; we are a vibrant and innovative team based in Bermondsey, London, dedicated to delivering exceptional culinary experiences. As an Operations Manager, you will thrive in our dynamic work culture that encourages creativity and collaboration, while enjoying benefits such as casual dress, free food, and a strong focus on health and wellbeing. With a clear path for professional growth and the opportunity to lead passionate teams, Grazing is the perfect place for those looking to make a meaningful impact in the catering industry.

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Contact Details:

Grazing Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Grazing and understanding their unique approach to catering. Think about how your experience aligns with their vision and be ready to share specific examples of how you've led teams and driven results.

Tip Number 3

Showcase your leadership skills during the interview! Be ready to discuss how you've inspired teams and managed multiple projects simultaneously. Highlight your ability to keep things running smoothly under pressure.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Grazing team and being part of their exciting journey.

We think you need these skills to ace Operations Manager

Leadership
Team Management
Budget Management
Financial Performance Analysis
Communication Skills
Relationship Building
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Food:Let your love for food and catering shine through in your application. We want to see how your passion aligns with our mission at Grazing, so don’t hold back on sharing your foodie experiences!

Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in contract catering and leadership skills, showing us how you can bring creativity and commercial thinking to the table.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Grazing. Be authentic, share your vision for the role, and explain how you plan to inspire teams and drive our growth forward.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!

How to prepare for a job interview at Grazing

Know Your Stuff

Before the interview, dive deep into Grazing's mission and values. Understand their unique approach to catering and be ready to discuss how your experience aligns with their vision. This shows you’re genuinely interested and prepared.

Showcase Your Leadership Skills

As an Operations Manager, you'll need to lead teams effectively. Prepare examples of how you've inspired and developed teams in the past. Highlight specific situations where your leadership made a difference, especially in high-pressure environments.

Be Financially Savvy

Brush up on your budgeting and financial management skills. Be ready to discuss how you've managed costs and improved profitability in previous roles. Grazing will want to see that you can make smart financial decisions while keeping quality high.

Bring Your Creative Flair

Grazing is all about creativity and innovation. Think of ways you can bring fresh ideas to their operations. Prepare to share any unique strategies or concepts you've implemented in the past that could enhance client experiences and operational efficiency.