At a Glance
- Tasks: Lead our transport team, ensuring compliance and operational efficiency while delivering top-notch customer service.
- Company: Join Grayscroft Coaches, a respected family-run transport company with a strong reputation.
- Benefits: Enjoy competitive pay, a supportive team environment, and regular social events.
- Other info: Dynamic workplace where teamwork and flexibility are key to success.
- Why this job: Make a real impact in shaping operational excellence and driving the business forward.
- Qualifications: CPC in Passenger Transport Operations and proven experience in transport management required.
The predicted salary is between 36000 - 60000 £ per year.
TRANSPORT MANAGER – GRAYSCROFT COACHES
Location: Mablethorpe, Lincolnshire
Salary: Competitive, dependent on experience
Hours: Full-time, Permanent
Grayscroft Coaches, a respected and long‑established family‑run passenger transport company, is seeking a highly experienced, proactive and motivated Transport Manager to lead our operations team. The successful candidate will be responsible for ensuring full compliance with transport legislation, maintaining operational efficiency, and delivering the highest standards of safety and customer service.
Key Duties and Responsibilities
Compliance & Legal Responsibilities
- Driver Compliance: Ensure all drivers hold valid licences and operate within legal working hours, including the review and analysis of tachograph and working time records alongside our local bus service punctuality.
- Operator Licensing: Manage and maintain the company’s operator licence, ensuring it remains valid and fully compliant with regulatory requirements.
- Regulatory Updates: Stay informed of changes in transport legislation, ensuring the business remains compliant at all times.
Operations & Efficiency
- Route Planning: Optimise driver schedules and routes to improve efficiency and reduce unnecessary mileage.
- Staff Management: Line‑manage transport & administrative staff, coordinate rotas, and oversee recruitment, training, and staff development to maintain high service standards.
- Stock Management: Monitor and assist with stock control, including fuel, AdBlue and other general supplies required for the business.
- Payroll Support: Conduct weekly audits of staff wage slips and assist the Accounts department with weekly wage payment runs.
- Management Support: Work directly in unison with company directors, maintenance and booking departments to ensure efficient day‑to‑day operations and successful completion of bookings and contracts.
Performance & Customer Focus
- Performance Analysis: Use data and analytics to review operational performance, identify areas for improvement, and present findings and recommendations to senior management.
- Customer Satisfaction: Handle customer feedback and complaints, implementing service improvements to enhance customer experience.
- Incident Management: Respond promptly to service disruptions or incidents, making effective real‑time decisions to minimise impact and maintain operational continuity.
Strategic & Supervisory Duties
- Reporting: Work closely with and report directly to the Directors on day‑to‑day operational matters.
- Policy Advice: Advise on and implement company policies to promote safety, compliance, and operational excellence.
- Leadership: Lead and supervise the transport team, delegating responsibilities effectively and ensuring high performance across all levels.
- Driver Recruitment: Interview and assess prospective new drivers wishing to join the company.
- Training: Organise and oversee both in‑house and CPC‑based training, supporting the delivery of the company’s in‑house driver training programme.
- Driving Duties: Drive company vehicles as required to support operations.
- Health & Safety: Assist with on‑site health and safety compliance.
- HR: Assist directors in managing company HR duties.
Qualifications and Skills
- Transport Managers CPC (Certificate of Professional Competence) in Passenger Transport Operations – essential.
- Proven experience in a senior transport management role within the coach, bus, or passenger transport sector.
- Strong working knowledge of UK transport legislation, safety standards, and compliance frameworks.
- Demonstrable leadership and people management skills with the ability to motivate and develop a team.
- Excellent organisational, analytical, and communication skills.
- High level of commercial awareness with the ability to identify efficiencies and cost‑saving opportunities.
- Proficient in IT systems and transport management software.
- A full, clean UK driving licence (PCV licence desirable).
Personal Skills
As a family‑run company, we pride ourselves on our close‑knit, supportive culture where everyone mucks in and lends a hand when needed. Our workplace is fast‑paced and dynamic, so we’re looking for someone who’s a true team player, approachable, flexible and ready to take on a variety of tasks. You’ll need to thrive under pressure while maintaining a positive attitude and contributing to the friendly, can‑do spirit that defines our team.
Why Join Grayscroft Coaches?
- Be part of a well‑respected, family‑run company with a strong reputation for quality and reliability.
- Work within a supportive and dedicated team environment.
- Opportunity to make a real impact in shaping operational excellence and driving the business forward.
- Competitive pay and benefits package.
- Help take Grayscroft Coaches to new heights by facilitating the smooth depot relocation planned for Spring 2026.
- Regular staff social events.
📧 To apply: Please send your CV and a covering letter outlining your suitability and salary expectations for the role to transport@grayscroft.co.uk
PCV Transport Manager in Mablethorpe employer: Grayscroft Coaches
Grayscroft Coaches is an excellent employer that offers a supportive and close-knit work culture, where every team member plays a vital role in our operations. With a strong focus on employee development and a commitment to operational excellence, you will have the opportunity to make a meaningful impact while enjoying competitive pay and benefits. Join us in Mablethorpe, Lincolnshire, and be part of a family-run company that values teamwork and fosters a positive environment, all while preparing for exciting future developments.
StudySmarter Expert Advice🤫
We think this is how you could land PCV Transport Manager in Mablethorpe
✨Tip Number 1
Network like a pro! Reach out to your contacts in the transport industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Grayscroft Coaches and understanding their values and operations. Tailor your responses to show how your experience aligns with their needs, especially in compliance and customer service.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved operational efficiency in past roles. Use specific examples that highlight your ability to motivate and develop staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Grayscroft Coaches family.
We think you need these skills to ace PCV Transport Manager in Mablethorpe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Manager role. Highlight your experience in compliance, operations, and team management, as these are key for us at Grayscroft Coaches.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for our family-run company. Share specific examples of how you've led teams and improved operational efficiency in previous roles.
Showcase Your Knowledge:Demonstrate your understanding of UK transport legislation and safety standards in your application. We want to see that you’re up-to-date with compliance requirements and can keep our operations running smoothly.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grayscroft Coaches
✨Know Your Legislation
Make sure you brush up on UK transport legislation and compliance frameworks before the interview. Being able to discuss recent changes or updates will show that you're proactive and knowledgeable, which is crucial for a Transport Manager role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved operational efficiency. This will help you showcase your leadership abilities, which are key for this position.
✨Showcase Your Analytical Mind
Be ready to discuss how you've used data and analytics to improve performance in previous roles. Bring examples of how you've identified areas for improvement and implemented changes, as this aligns perfectly with the responsibilities of the job.
✨Emphasise Team Spirit
Since Grayscroft Coaches values a close-knit, supportive culture, be prepared to talk about your experiences working in a team. Highlight your flexibility and willingness to take on various tasks, as well as how you contribute to a positive work environment.
