At a Glance
- Tasks: Lead product development and client engagement for innovative transformation solutions.
- Company: Join Grayce, a dynamic change and transformation partner for ambitious organisations.
- Benefits: Competitive salary, 25-30 days leave, wellness programmes, and pension contributions.
- Other info: Opportunity to build and lead a product team in a fast-paced environment.
- Why this job: Shape the future of product innovation at a pivotal moment in our evolution.
- Qualifications: Experience in product management, client engagement, and familiarity with AI technologies.
The predicted salary is between 65000 - 80000 £ per year.
Job Location: Manchester or London. 3-days per week in office (Monday to Wednesday), 2-days from home.
Reports to: Chief Product Officer
Salary: £65,000 to £80,000 depending on experience
About Grayce: We are change and transformation partners for the world's most ambitious organisations. For over a decade, we've delivered measurable impact by identifying, developing, and deploying high-performing talent across the UK and beyond - turning potential into performance for the businesses that need it most. Joining Grayce means joining a company built on a deeper purpose: championing emerging talent and giving people the platform to build careers, not just complete contracts. Grayce is entering its most exciting chapter yet. We are evolving from a people business into a people plus technology business, and we are about to go to market with a suite of solutions that will change how our clients deliver change and transformation.
This is a genuine inflection point for Grayce, and this role sits right at the centre of it. We’re evolving our team with a Product Lead to help shape what comes next and how it grows.
Role Purpose: This is a rare role. You will own the end-to-end product lifecycle for Grayce across three distinct products, their commercial model, their client rollout, and the ongoing evolution of their features and capabilities. You are the bridge between our clients and our technology team. You understand what clients need, you can articulate it to engineers, and you can go back to the client and explain what we have built and why it matters. You are as comfortable in a sales conversation as you are in a sprint review. This is not a pure engineering role and it is not a pure commercial role. It is both. The role has no direct reports at this stage, but as Grayce scales there is a genuine opportunity to build and lead a product team around it.
Responsibilities: This exciting role spans four key areas:
- Product ownership
- Pilot delivery and client rollout
- Commercial, GTM and client engagement
- Long-term product lifecycle and continuous improvement
Day to day responsibilities include:
- Own the Grayce transformation product roadmap.
- Lead initial pilot delivery for Stack client engagements.
- Define client onboarding and rollout process for each product.
- Act as the client-facing product expert in sales pursuits and demos.
- Translate client requirements into product briefs and user stories for the engineering team.
- Run sprint planning, backlog refinement, and product ceremonies.
- Own product documentation, release notes, and change history.
- Build and maintain client relationships for active engagements.
- Support commercial pricing, GTM strategy, and product positioning.
- Manage ongoing product maintenance and feature development roadmap.
- Track and report product success metrics: adoption, uplift, client satisfaction.
About you: We are seeking a curious product manager or product leader who has demonstrable experience of owning a product roadmap end to end from requirements through to delivery and client adoption. You will be a natural bridge-builder and be genuinely curious about AI and what it can do for delivery teams.
You’ll bring:
- Ownership mindset with a pragmatic approach
- Ability to work in a fast-moving, early-stage product environment
- Ability to work well where an answer is not always clear
- Familiarity with change and transformation delivery
- Solid judgment and ability to prioritise
- Understanding of platform architecture and software products
Qualifications and experience:
- Experience of working with technology or platform products, ideally in a B2B context
- Experience working directly with clients or customers on product rollout, satisfaction or adoption
- Experience with AI-native, agentic, or LLM-powered products
- Experience in a consulting environment and working at the intersection of product and commercial desirable
A genuinely novel product to own at the moment when it matters most. Direct access to the Senior Grayce Team: Chief Executive Office, Chief Product Officer and Head of Technology. The opportunity to shape a product category that does not yet exist in the market. The chance to build and lead a product team. A collaborative team that is moving fast and building something transformational.
Benefits:
- 25 days annual leave, increasing annually up to 30 days maximum
- Employee Assistance Programme
- Online wellbeing centre offering health and wellbeing hints, facts, tips and exercises
- Cash Plan – financial cover for optical, dental, therapies and more
- 3% Employer pension contributions
- Smart Spending: save as you shop – cashback and discounts at over 900 retailers
Product Lead employer: Grayce Group Limited (trading as Grayce)
At Grayce Group Limited, we pride ourselves on being an exceptional employer, offering a dynamic work culture in the heart of Manchester. Our commitment to employee growth is evident through continuous training opportunities and a collaborative environment that encourages innovation and improvement. Join us to be part of a forward-thinking team that values your contributions and supports your professional development while working with cutting-edge technology.
Contact Details:
Grayce Group Limited (trading as Grayce) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Grayce Group Limited (trading as Grayce)!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Grayce Group Limited (trading as Grayce) would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Grayce Group Limited (trading as Grayce) through your school's career services!
We think you need these skills to ace Product Lead
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Lead, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Lead position at Grayce Group Limited (trading as Grayce). Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Grayce Group Limited (trading as Grayce)
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
