At a Glance
- Tasks: Support students with queries and manage academic records across multiple systems.
- Company: Dynamic university environment focused on student success.
- Benefits: Flexible working options after initial training, supportive team culture.
- Other info: Opportunity for career growth and development within the university.
- Why this job: Make a real difference in students' academic journeys while gaining valuable experience.
- Qualifications: Experience in higher education administration and strong communication skills.
The predicted salary is between 22050 - 26950 £ per year.
Are you an experienced Higher Education Administrator available to start work now.
You will be supporting students with processes across the academic cycle, helping them with any queries and ensuring accurate and timely record management across multiple systems.
First 8 weeks 100% office based, thereafter wfh 1 day a week 4 days on site.
DUTIES AND RESPONSIBILITIES Respond to student enquiries (in person and via email) within agreed timeframes, escalating complex cases as needed.
Maintain up-to-date knowledge of university services, policies, and key contacts to provide accurate information and referrals.
Act as liaison between the Student Hub and specialist teams from across the University.
Help ensure student-facing information on university websites is up-to-date, accessible, and effectively communicates key services, procedures, and academic support options.
Monitor and report on common enquiries to improve digital tools, chatbots, and communications.
Support the student lifecycle by using student records systems and virtual learning environments, ensuring data quality and resolving issues.
Support the student lifecycle, utilising systems and Supporting Academic Registry, at times of high volume activity, such as enrolment and Welcome Week.
Work flexibly as part of a team, supporting others in times of high-volume activity, providing cover and supporting the tr...
Student Hub Assistant employer: Gray Recruitment Specialists
As a Business Case Lead within our central government transformation programme, you will thrive in a dynamic environment that values your expertise and insights. We offer a collaborative work culture where your contributions directly impact decision-making processes, alongside opportunities for professional growth and development. With a focus on meaningful outcomes and a commitment to excellence, this role provides a unique chance to shape the future of public sector investment narratives.
Contact Details:
Gray Recruitment Specialists Recruitment Team
