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- Tasks: Ensure quality assurance and compliance in healthcare services across the UK.
- Company: Join Gray Healthcare, a leader in community-based support for individuals with complex needs.
- Benefits: Enjoy a competitive salary, pension, 25 days leave, and professional development opportunities.
- Why this job: Make a real impact in healthcare while working in a supportive and innovative environment.
- Qualifications: 12 months experience in Quality Assurance within Health & Social Care is essential.
- Other info: Home-based role with travel; perfect for those passionate about improving lives.
The predicted salary is between 24000 - 28000 £ per year.
£30,000 – 35,000 plus £2,400 car allowance.
Homebased with regular travel to sites throughout the UK.
About us:
Gray Healthcare is the UK's leading specialist provider of individually tailored community-based support. Here at Gray Healthcare we believe that no person should remain in an acute or long stay hospital environment for a day longer than is necessary. We do not discriminate with risk history; we work beyond the label and prioritise the individual and their right to live in the community.
The role of the Quality Assurance Officer:
The Quality Assurance Officer will embed effective quality assurance, governance and improvement processes throughout the organisation, as well as ensuring compliance from a regulatory perspective.
Report to the Head of Operations & Quality and work in collaboration with Operations and Clinical Teams to ensure that the quality, governance and compliance of packages is maintained.
The role will persistently and consistently focus on moving the organisation to be an Outstanding healthcare provider, ensuring that effective strategies are developed to help shape the future growth of the organisation.
The Quality Assurance Officer duties will include:
- Work closely with the Community Support Managers to provide operational support, guidance and training to team members to ensure that quality standards can be maintained and improved.
- Lead quality assurance processes across the organisation.
- Support Operational and clinical colleagues to ensure 100% compliance across the business, to ensure we are delivering safe and effective support for the People we Support, including:
- Care Planning and Risk Management
- Employee support and well-being
- Health and Safety Management to ensure the organisation is compliant with Health & Social Care Act (2008) Regulations
Essential skills & experience of the Quality & Assurance Officer:
- Minimal 12 months experience working in a Quality Assurance role, in Health & Social care.
- Full UK Driving Licence with access to a vehicle, to enable you to travel to multiple sites throughout the UK and undertake the full performance of your duties.
- Excellent level of education, demonstrating high level of numeracy and literacy skills.
- Strong IT skills with experience of working with Microsoft Office applications and Client Information Management systems.
- Able to demonstrate an understanding of CQC regulations and Inspection Methodology.
- Diligent, hard working with an “attention to detail” mindset.
- Able to interpret and analyse data to inform decision making.
- Robust and resilient personality traits and can respond and function within high pressure environments.
- Can demonstrate a person-centred approach to customer service.
- Have a strong understanding of the issues faced by people with learning disability and / or mental health / complex needs and the support required within the CQC Hospital Directorate.
- Can identify and effectively manage organisational and operational risk.
Benefits:
- Highly competitive salary
- Company pension
- Professional development
- 25 days annual leave
- 1 day increase annual leave after 12 months.
- Blue light card
Quality Assurance Officer employer: Gray Healthcare
Contact Detail:
Gray Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer
✨Tip Number 1
Familiarise yourself with the CQC regulations and inspection methodology. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to quality assurance in healthcare.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend relevant events or join online forums where you can connect with others in quality assurance roles. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved quality assurance processes in previous roles. Be ready to share measurable outcomes that highlight your impact on compliance and governance.
✨Tip Number 4
Showcase your IT skills, especially with Microsoft Office and Client Information Management systems. Being proficient in these tools is crucial for data analysis and reporting, which are key aspects of the Quality Assurance Officer role.
We think you need these skills to ace Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, particularly within health and social care. Use specific examples that demonstrate your understanding of CQC regulations and your ability to maintain compliance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community-based support and how your skills align with the role of Quality Assurance Officer. Mention your experience in leading quality assurance processes and your commitment to improving standards.
Showcase Relevant Skills: Emphasise your strong IT skills and familiarity with Microsoft Office applications. Highlight your analytical abilities and attention to detail, as these are crucial for interpreting data and ensuring compliance.
Demonstrate Person-Centred Approach: Illustrate your understanding of the challenges faced by individuals with learning disabilities or mental health needs. Provide examples of how you have successfully implemented person-centred practices in previous roles.
How to prepare for a job interview at Gray Healthcare
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Quality Assurance Officer. Be prepared to discuss how your previous experience aligns with these duties, especially in quality assurance and compliance within health and social care.
✨Familiarise Yourself with CQC Regulations
Since the role involves ensuring compliance with CQC regulations, it's crucial to have a solid understanding of these guidelines. Brush up on the latest CQC inspection methodologies and be ready to discuss how you would apply them in practice.
✨Showcase Your Analytical Skills
The ability to interpret and analyse data is vital for this position. Prepare examples from your past work where you've successfully used data to inform decisions or improve processes. This will demonstrate your analytical mindset and attention to detail.
✨Demonstrate a Person-Centred Approach
Given the focus on supporting individuals with complex needs, be ready to share experiences that highlight your person-centred approach to customer service. Discuss how you prioritise the needs of individuals and ensure their voices are heard in the support process.
