At a Glance
- Tasks: Lead the strategy for a cutting-edge loyalty software product in travel and logistics.
- Company: Join a leading global IT solutions provider with a focus on innovation.
- Benefits: Enjoy a competitive package, flexible location, and opportunities for international travel.
- Other info: Collaborative environment with opportunities to influence at the CxO level.
- Why this job: Shape the future of loyalty strategies and make a real impact in the industry.
- Qualifications: 10+ years in loyalty strategy, product management experience, and strong commercial acumen.
The predicted salary is between 78750 - 96250 £ per year.
Head of Strategy and Product Consulting A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Strategy and Product Consulting for their Loyalty software product Line of Business.
The Head of Strategy and Product Consulting is the companys loyalty strategy expert.
This role operates at the intersection of platform strategy, commercial positioning and market-facing expertise and leads the Strategic Product Consulting group.
The role is shaping how the product is positioned and monetised today and how it will be designed for the future.
Areas of Responsibility Product Line Strategy Own the product strategy.
This is the central intellectual and commercial output of the role a living strategic direction that is coherent, differentiated, and operationally grounded.
The Head of Strategic Product Consulting synthesises four distinct streams of intelligence into a single, authoritative strategic direction for the platform: Competitive intelligence: Maintain a rigorous, honest, and current assessment of where the product leads, where it is at parity and where it has gaps relative to direct competitors and emerging entrants.
Translate that assessment into specific platform investment decisions.
Technology outlook: T rack relevant developments in AI, real-time data infrastructure, composable loyalty architectures and open partner ecosystems.
Identify which technology shifts represent platform opportunities and which represent existential risks to the products positioning.
Account signals: Aggregate intelligence from live customer deployments.
Pipeline data: Work with Sales to identify which capability gaps are causing deal losses or delays and weight those signals appropriately in the strategic plan.
Lead the annual strategy review cycle in collaboration with Strategic Product Managers (SPMs) across member experience, partner management, and engagement.
Translate the three-year strategy into an annual plan that SPMs can operationalise in their respective domains with clear priorities, sequenced investments and defined trade-offs.
Market Positioning it is not the primary output of this role.
Qualifications Must have: 10+years loyalty domain expertise in travel and/or transportation including programme design, accrual and redemption mechanics, tier strategy, partner ecosystem management, member lifecycle and commercial loyalty economics.
Airline loyalty depth is particularly valued.
Demonstrable product strategy experience: ability to synthesise competitive, technology and commercial signals into a coherent multi-year platform direction.
Prior product management or product strategy ownership is strongly preferred.
Commercial model fluency: direct experience with Saa S and AI pricing design, packaging decisions or enterprise commercial governance.
The ability to construct and defend a pricing rationale to both Finance and the customer is essential.
Proven ability to engage and influence at Cx O level in complex, multi-stakeholder enterprise environments across both customer advisory and internal alignment.
Strong content and narrative development: executive-grade strategy documents, competitive assessments and positioning frameworks.
Work samples will be requested at interview.
Comfort building from first principles in a high-ambiguity environment.
This is a role that defines its own operating model.
Profound team player with the ability to collaborate with peers and across roles and functions to drive for the joint success.
Good to have Prior experience at a loyalty platform vendor in a product strategy, presales or commercial capacity.
Consulting background from a consulting firm with a dedicated loyalty or travel practice Familiarity with the broader IT travel ecosystem and how loyalty intersects with airline or travel operator commercial strategy.
Experience with AI-augmented product and analytical tools and a genuine interest in how AI changes both platform capabilities and consulting delivery.
Familiarity with competitive intelligence frameworks, win/loss analysis methodologies or analyst relations in enterprise Saa S.
Additional languages skills beyond English (Spanish, German, French preferred) Practicalities - Flexible Location. - Competitive Package. - International travel required.
TPBN1_UKTJ
Head of Strategy and Product Consulting employer: Gray Global Placements LTD
As a leading global provider of innovative IT solutions, this company offers an exceptional work environment for Sales Executives in the Consulting and Digital Transformation team. With a focus on continuous learning and professional growth, employees benefit from exposure to cutting-edge technologies and a collaborative culture that values creativity and innovation. Located anywhere in Europe with access to major airports, this role provides the unique opportunity to engage with industry leaders while enjoying competitive compensation and comprehensive employee benefits.
Contact Details:
Gray Global Placements LTD Recruitment Team
