At a Glance
- Tasks: Provide expert technical support and troubleshoot travel tech applications.
- Company: Leading travel technology firm with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a difference in the travel industry.
- Qualifications: Strong knowledge of travel tech systems and experience in documentation.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading travel technology firm is seeking an experienced Application Support Analyst to provide expert technical support and ensure the smooth operation of both proprietary and third-party products. The role involves troubleshooting, resolving complex application issues, and maintaining communication during incidents. Candidates should have strong knowledge of travel technology systems, online booking tools, and experience in documentation. This position is crucial for achieving departmental SLAs and delivering a high-quality service.
Travel Tech Application Support Specialist in Manchester employer: GRAY DAWES GROUP
Contact Detail:
GRAY DAWES GROUP Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Travel Tech Application Support Specialist in Manchester
β¨Tip Number 1
Network like a pro! Reach out to folks in the travel tech industry on LinkedIn or at events. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific examples of how you've tackled complex application issues in the past. We want to see your problem-solving skills in action!
β¨Tip Number 3
Stay updated on travel technology trends. Knowing the latest tools and systems can give you an edge. Plus, it shows you're genuinely interested in the field, which is always a bonus!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Travel Tech Application Support Specialist in Manchester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with travel technology systems and online booking tools. We want to see how your skills match the role, so donβt be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about travel tech and how your background makes you the perfect fit for our team. Keep it engaging and personal β we love a good story!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled complex application issues in the past. Weβre looking for problem solvers, so share specific instances where youβve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at GRAY DAWES GROUP
β¨Know Your Travel Tech
Make sure you brush up on your knowledge of travel technology systems and online booking tools. Familiarise yourself with the latest trends and challenges in the industry, as this will show your passion and understanding during the interview.
β¨Prepare for Troubleshooting Scenarios
Expect to be asked about how you would handle specific application issues. Prepare a few examples from your past experience where you successfully resolved complex problems, highlighting your analytical skills and ability to stay calm under pressure.
β¨Communication is Key
Since maintaining communication during incidents is crucial, practice articulating your thoughts clearly and concisely. You might be asked how you would communicate with both technical and non-technical stakeholders, so think about how to tailor your message accordingly.
β¨Documentation Matters
Be ready to discuss your experience with documentation. Bring examples of how you've created or improved documentation processes in previous roles, as this will demonstrate your attention to detail and commitment to high-quality service.