At a Glance
- Tasks: Provide hands-on support for commercial vehicles, diagnosing faults and resolving customer issues.
- Company: Join Gray & Adams, the UK leader in temperature-controlled vehicles.
- Benefits: Enjoy a competitive salary, health support, and a pension scheme.
- Other info: Full-time role with a dedicated service vehicle and excellent career growth.
- Why this job: Be part of a dynamic team making a real difference on the road.
- Qualifications: Experience with commercial vehicles and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Gray & Adams has an exciting opportunity for a Mobile Commercial Vehicle Technician to join our Product Support Team based in Doncaster. As the UK market leader in specialist temperature‑controlled and bespoke vehicles, we are looking for a skilled and customer‑focused technician to provide hands‑on support to our established customer base across the UK. Although based from our Doncaster facility, this is a mobile, on‑the‑road position, involving travel to customer sites to carry out a range of repair, maintenance and service tasks.
The Role
This is a key support role within our existing team, helping to ensure excellent levels of product support are consistently maintained. As a customer‑facing representative of Gray & Adams, you will have strong communication and organisational skills to be able to work efficiently with customers, service agents, suppliers and internal teams.
Key responsibilities include:
- Diagnosing faults and supporting the resolution of customer breakdowns and operational issues
- Providing customers and internal teams with regular and clear updates on open cases
- Liaising with internal departments and external sources to ensure efficient resolution of cases
- Providing operational and product training to customers and end users
Due to the mobile nature of this role, a full UK driving licence is essential.
What We’re Looking For
We are looking for someone who:
- Has previous experience repairing, maintaining or servicing commercial vehicles and trailers
- Has a working knowledge of vehicle electrical, hydraulic and pneumatic systems; (specific, relevant training will also be provided)
- Demonstrates excellent communication and customer service abilities
- Can manage multiple tasks and work accurately under pressure
- Has a proactive and positive attitude with strong attention to detail
- Is ideally a member of the Institute of Road Transport Engineers and an IRTEC licence holder; however, full consideration will also be given to candidates with demonstrable experience in a relevant field
Full‑time position based at Doncaster. Dedicated, fully equipped service vehicle provided.
What We Offer
- 41 hours per week, working Monday to Friday, plus out‑of‑hours cover and remote support as required
- Group contributory pension scheme
- Health and wellbeing support
Mobile Commercial Vehicle Technician – Product Support Team | Doncaster employer: Gray & Adams ™ Ltd
Gray & Adams is an exceptional employer, offering a dynamic work environment for Mobile Commercial Vehicle Technicians in Doncaster. With a strong focus on employee growth and development, we provide comprehensive training and support, alongside a competitive benefits package that includes a contributory pension scheme and health and wellbeing resources. Our collaborative culture encourages innovation and teamwork, making it a rewarding place to build a career while delivering top-notch service to our valued customers across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Commercial Vehicle Technician – Product Support Team | Doncaster
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Mobile Commercial Vehicle Technician – Product Support Team | Doncaster
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Gray & Adams ™ Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Gray & Adams ™ Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Gray & Adams ™ Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Gray & Adams ™ Ltd.
