Social Media Director in Norfolk

Social Media Director Department: Digital Experience - Social Media Management Employment Type: Full Time Location: Norwich Description About Us Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients. With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing. At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us. We are looking for a Social Media Director to lead regional or divisional social media strategy, turning global direction into clear plans, governance, and measurable outcomes across clients, markets, and teams. This person will act as the senior link between the Global Head of Social Media and the wider social media team, ensuring strategy is implemented through strong planning, cross-functional alignment, and consistent delivery standards. Key Responsibilities Strategic Leadership 10+ years’ experience in marketing, communications, social media, or digital marketing, with 6–8 years in social leadership roles. Proven experience managing multi-team social media structures and leading senior managers or equivalent level roles. Demonstrated success in translating strategic direction into operational plans, governance, and high-quality delivery across multiple clients, markets, or business areas. Strong experience leading complex, multi-platform social media programmes and integrated campaigns. Experience building effective partnerships across Paid Media, Creative, Analytics, PR, Client Services, and other connected disciplines. Experience contributing to budget stewardship, annual planning, performance management, and commercial decision-making within a social media function. Strong strategic leadership and social media planning capability across channels, audiences, and campaign objectives. Advanced knowledge of major social platforms, social content formats, audience engagement approaches, and performance measurement methods. Strong operational leadership skills, including governance, prioritisation, workflow management, and quality control. Strong people management, coaching, and team development skills across complex team structures. Commercial judgement, including the ability to balance client impact, team capacity, delivery quality, and budget considerations. Strong communication, presentation, and stakeholder management skills across senior client and internal audiences. Ability to interpret data and performance insight and turn it into clear strategic action. Desirable Experience leading regional or multi-market social media programmes. What we can offer: While specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career. Key aspects of being part of the Gravity Global community: Competitive Reward