Leisure Zonal Manager

Company Description

Gravity, established in 2014, is dedicated to redefining excellence in the active entertainment industry. With over 4 million visitors to our sites across the UK and worldwide, we have established a reputation for premium experiences. Thanks to additional growth funding from the Guinness Asset Management Fund in 2017, Gravity has launched 5 new sites, cementing our position as a leading active entertainment provider. Our founders, Michael Harrison and Harvey Jenkinson, leverage their extensive experience to actively support our franchisees, ensuring the success of our robust business model.

Role Description

This is a full-time on-site role for a Leisure Zonal Manager (Karting) located in Wandsworth, London. The Leisure Zonal Manager will oversee the day-to-day operations of the karting facility, ensuring the smooth and efficient running of the site. Responsibilities include managing staff, maintaining high standards of customer service, ensuring health and safety compliance, and collaborating with other departments to promote and enhance the Karting, Bowling, Golf, VR, Darts and Pro-Gaming experience. The role also involves driving sales, monitoring performance metrics, and implementing strategies to achieve business objectives.

Qualifications

• Experience in team management and leadership
• Knowledge of karting and leisure operations and health and safety regulations
• Exceptional customer service and communication skills
• Ability to drive sales and meet performance metrics
• Strong organizational and problem-solving skills
• Proficiency in using various business and management tools
• Previous experience in the active entertainment or leisure industry is a plus