Stirling, Scotland Excellent opportunity to join this leading hospitality company. They are looking for a Assistant Manager to join their Stirling site. Assistant Manager Duties: Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery. Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations. Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment. Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively. Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times. Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals. Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders. Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure. Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail. Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction. On top of pay - also included is our wider benefits such as: · Staff discount ranging from 25% to 50% on F&B at all Group Venues · Employee Assistant Programme · Extra annual leave days gathered through service Package: up to £34,000 + Tronc + Benefits + Package TPBN1_UKCT
Contact Details:
Gravity Recruitment Limited Recruitment Team
