At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with a strong presence across the UK.
- Benefits: Enjoy a competitive salary, bonuses, and flexible working hours tailored to your lifestyle.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact in the community.
- Qualifications: Experience in leisure or hospitality management is preferred; retail leaders are also welcome to apply.
- Other info: Flexibility is key, as you'll manage your own shifts in a fast-paced environment.
The predicted salary is between 27000 - 40000 £ per year.
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Our client is a large national leisure brand with sites throughout the UK. Well established and trading successfully, they are now seeking to recruit an exceptional Venue Manager for their site in Wigan.
The Role
- Managing a large leisure venue with a variety of propositions.
- Delivering exceptional customer service and maintaining high standards, showcasing the venue positively at all times.
- Ensuring high levels of operational compliance in a heavily regulated sector.
- Managing a large team across different propositions in a multi-setup environment.
The Person
- The ideal candidate will come from the leisure/hospitality sector; however, strong retailers from high-volume, fast-paced environments are also encouraged to apply.
- You must have experience managing your own site or as a deputy in a large operation.
- Flexible working patterns are required, as the venue trades extended hours. The manager will schedule their own shifts but must be flexible to cover unsociable hours when needed.
- You should be passionate about customer service, confident in leadership, and capable of managing challenging environments.
The Package
£33,075 Basic + Bonus & Benefits
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Venue Manager (Wigan) employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager (Wigan)
✨Tip Number 1
Familiarise yourself with the leisure and hospitality sector, especially the specific challenges and trends affecting venues like the one in Wigan. This knowledge will help you demonstrate your understanding of the industry during interviews.
✨Tip Number 2
Network with professionals in the leisure and hospitality sectors. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you improved customer service or operational compliance.
✨Tip Number 4
Be flexible and open about your availability during the interview process. Highlight your willingness to work unsociable hours, as this is crucial for a Venue Manager role in a busy leisure environment.
We think you need these skills to ace Venue Manager (Wigan)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight relevant experience in managing leisure venues or high-volume retail environments.
Highlight Customer Service Skills: Emphasise your passion for customer service in your CV and cover letter. Provide specific examples of how you've delivered exceptional service and maintained high standards in previous roles.
Showcase Leadership Experience: Detail your leadership experience, especially in managing teams in a multi-setup environment. Mention any relevant achievements that demonstrate your ability to lead and motivate a team effectively.
Be Flexible: Acknowledge the need for flexible working patterns in your application. Mention your willingness to cover unsociable hours and adapt to the demands of the role, showcasing your commitment to the position.
How to prepare for a job interview at Gravity Recruit
✨Showcase Your Leadership Skills
As a Venue Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Demonstrate Customer Service Passion
Customer service is key in this role. Share specific instances where you went above and beyond to ensure customer satisfaction, and explain how you would maintain high standards in a busy venue.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. Be ready to discuss how you have ensured compliance in previous roles and how you would handle any challenges that arise.
✨Be Flexible and Adaptable
The role requires flexibility in scheduling. Highlight your ability to adapt to changing circumstances and your willingness to cover unsociable hours when necessary, showcasing your commitment to the venue's success.