Venue Manager (Colne)

Venue Manager (Colne)

Colne Full-Time 27000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
  • Company: Join a well-established national leisure brand with a strong presence across the UK.
  • Benefits: Enjoy a competitive salary, bonus opportunities, and flexible working patterns.
  • Why this job: Be part of a dynamic team, make an impact, and thrive in a fun environment.
  • Qualifications: Experience in leisure or hospitality is preferred; strong retail backgrounds are also welcome.
  • Other info: Flexibility for unsociable shifts is essential; plan your own schedule!

The predicted salary is between 27000 - 36000 £ per year.

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Our client is a large national leisure brand with sites throughout the UK. Well established and trading successfully, they are now seeking to recruit an exceptional Venue Manager for their site in Colne.

The Role

  • Managing a large leisure venue with a variety of propositions.
  • Ensuring the delivery of exceptional customer service and maintaining high standards, showcasing the venue positively at all times.
  • Managing high levels of operational compliance in a heavily regulated sector.
  • Leading a large team across different propositions within multiple setups.

The Person

  • The ideal candidate will have experience in the Leisure/Hospitality sector; however, strong retailers from high-volume, fast-paced environments are also encouraged to apply.
  • You must have experience running your own site or serving as a deputy in a large operation to be considered.
  • Flexible working patterns are required, as the venue trades extended hours. While the Manager will plan their schedule, flexibility to cover unsociable shifts is essential.
  • You should be passionate about customer service, confident in leadership, and capable of managing in challenging environments.

The Package

£32,197 Basic + Bonus + Package

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Venue Manager (Colne) employer: Gravity Recruit

As a leading national leisure brand, our client offers an exciting opportunity for a Venue Manager in Colne, where you will thrive in a dynamic work environment that prioritises exceptional customer service and operational excellence. With a strong focus on employee development, flexible working patterns, and a supportive team culture, this role not only promises a competitive salary and bonus package but also the chance to lead a diverse team in a vibrant setting. Join us to be part of a well-established company that values your contributions and fosters growth within the leisure and hospitality sector.
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Contact Detail:

Gravity Recruit Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Venue Manager (Colne)

✨Tip Number 1

Familiarise yourself with the specific leisure and hospitality trends in Colne. Understanding the local market can give you an edge during interviews, as you can discuss how your experience aligns with the community's needs.

✨Tip Number 2

Network with current or former employees of the company. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your leadership style and customer service philosophy.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to maintain operational compliance while delivering exceptional customer service will resonate well with the hiring team.

✨Tip Number 4

Showcase your flexibility and willingness to work unsociable hours by sharing past experiences where you've adapted your schedule to meet business needs. This demonstrates your commitment to the role and understanding of the industry's demands.

We think you need these skills to ace Venue Manager (Colne)

Leadership Skills
Customer Service Excellence
Operational Compliance
Team Management
Flexibility and Adaptability
Problem-Solving Skills
Time Management
Communication Skills
Financial Acumen
Health and Safety Regulations Knowledge
Conflict Resolution
Staff Training and Development
Sales and Marketing Strategies
Event Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight relevant experience in managing leisure or hospitality venues.

Highlight Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully led teams in high-pressure environments, showcasing your ability to maintain high standards and deliver exceptional customer service.

Showcase Flexibility: Mention your willingness to work flexible hours in your application. This is crucial for the role, so provide examples of how you've adapted to changing schedules or covered unsociable shifts in previous positions.

Craft a Strong Cover Letter: Write a compelling cover letter that connects your experience to the specific needs of the venue. Use this opportunity to express your passion for customer service and your understanding of operational compliance in the leisure sector.

How to prepare for a job interview at Gravity Recruit

✨Showcase Your Leadership Skills

As a Venue Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure environments.

✨Demonstrate Customer Service Passion

Customer service is key in the leisure and hospitality sector. Share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your commitment to exceptional service.

✨Understand Operational Compliance

Familiarise yourself with the regulations that govern the leisure industry. Be ready to discuss how you've maintained compliance in previous roles and how you plan to uphold these standards in the new position.

✨Be Flexible and Adaptable

Given the nature of the role, flexibility is crucial. Prepare to talk about your experience with varying work schedules and how you've successfully managed unsociable shifts in the past.

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