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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with multiple sites across the UK.
- Benefits: Enjoy a competitive salary, bonus opportunities, and flexible working patterns.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure/hospitality or high-volume retail management is essential.
- Other info: Flexibility for unsociable shifts is required; you'll create your own schedule.
The predicted salary is between 25000 - 45000 £ per year.
Our client are a large national leisure brand with sites throughout the UK. Well established and trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Colne.
The Role
- Managing a large Leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the Leisure/Hospitality sector; however, strong retailers from high volume/fast paced environments are also invited to apply.
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours.
- Somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
GBP32,197 Basic + Bonus + Package
Venue Manager employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Familiarise yourself with the specific leisure and hospitality trends in Colne. Understanding the local market can give you an edge during interviews, as you can discuss how your experience aligns with the community's needs.
✨Tip Number 2
Network with current or former employees of the company. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your leadership style and customer service philosophy.
✨Tip Number 3
Prepare to discuss your experience managing teams in high-pressure environments. Be ready to share specific examples of how you've maintained operational compliance and delivered exceptional customer service in challenging situations.
✨Tip Number 4
Showcase your flexibility and willingness to work unsociable hours. Highlight any previous experiences where you adapted your schedule to meet business needs, demonstrating your commitment to the role and the team.
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight your relevant experience in managing a leisure venue or similar environments.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, delivered exceptional customer service, and maintained high operational standards in previous roles.
Showcase Flexibility: Mention your willingness to work flexible hours and cover unsociable shifts when necessary. This is crucial for the role, so make sure to address it directly in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your passion for customer service and the leisure industry. Make it personal and engaging to stand out from other candidates.
How to prepare for a job interview at Gravity Recruit
✨Showcase Your Leadership Skills
As a Venue Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Demonstrate Customer Service Passion
This role requires a strong focus on customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your commitment to exceptional service.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. Be ready to discuss how you've maintained compliance in previous roles and how you would ensure operational standards are met in this position.
✨Be Flexible and Adaptable
The job requires flexibility in working hours. Prepare to talk about your availability and willingness to cover unsociable shifts when necessary, demonstrating your commitment to the role and the team.
