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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with multiple sites across the UK.
- Benefits: Enjoy a competitive salary, bonus opportunities, and flexible working patterns.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure/hospitality or high-volume retail management is essential.
- Other info: Flexibility for unsociable shifts is required; you'll create your own schedule.
The predicted salary is between 25000 - 45000 £ per year.
Our client are a large national leisure brand with sites throughout the UK. Well established and trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Rochdale.
The Role
- Managing a large Leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the Leisure/Hospitality sector; however, strong retailers from high volume/fast paced environments are also invited to apply.
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours.
- Somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
GBP32,197 Basic + Bonus + Package
Venue Manager employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Familiarise yourself with the specific leisure and hospitality trends in Rochdale. Understanding the local market can give you an edge during interviews, as you can demonstrate your knowledge of customer preferences and operational challenges unique to the area.
✨Tip Number 2
Network with professionals in the leisure and hospitality sector. Attend local events or join relevant online groups to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the Venue Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples that highlight your ability to maintain high standards and deliver exceptional customer service.
✨Tip Number 4
Showcase your flexibility and willingness to work unsociable hours. Highlight any previous experience where you adapted your schedule to meet operational needs, as this is a key requirement for the Venue Manager role.
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight your relevant experience in managing a leisure venue or similar environments.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, delivered exceptional customer service, and maintained high operational standards in previous roles.
Showcase Flexibility: Mention your flexibility regarding working hours in your application. Given the nature of the role, it's important to demonstrate your willingness to cover unsociable shifts when necessary.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for customer service and the leisure industry. Make sure to connect your experiences with the specific needs of the venue in Rochdale.
How to prepare for a job interview at Gravity Recruit
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to demonstrate your ability to lead a large team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Emphasise Customer Service Excellence
This role requires a passion for customer service. Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction, and how you plan to maintain high standards in the venue.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. During the interview, highlight your experience with compliance and how you ensure operational standards are met consistently.
✨Demonstrate Flexibility and Adaptability
Given the nature of the role, it's important to show that you're flexible with working hours. Share examples of how you've adapted to changing schedules or handled unsociable shifts in previous positions.
