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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with multiple sites across the UK.
- Benefits: Enjoy flexible working hours, competitive salary, and bonus opportunities.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure/hospitality or high-volume retail management is essential.
- Other info: Flexibility to cover unsociable shifts is a must; your schedule is in your hands!
The predicted salary is between 22800 - 40000 £ per year.
Our client is a large national leisure brand with sites throughout the UK. They are now seeking to recruit an exceptional Venue Manager for their site in Banbury.
The Role
- Managing a large leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the leisure/hospitality sector; however, strong retailers from high volume/fast paced environments are also invited to apply.
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours. While the manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
£28.6k Basic + Bonus & Package
Venue Manager employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Familiarise yourself with the specific leisure and hospitality trends in Banbury. Understanding the local market can give you an edge during interviews, as you can discuss how your experience aligns with the needs of the venue.
✨Tip Number 2
Network with professionals in the leisure and hospitality sector. Attend local events or join online forums to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the Venue Manager position.
✨Tip Number 3
Prepare to showcase your leadership skills by gathering examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your capability to handle the role.
✨Tip Number 4
Research the company culture of the leisure brand you're applying to. Understanding their values and customer service philosophy will help you tailor your approach during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight relevant experience in managing leisure or hospitality venues.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, especially in high-pressure environments, to demonstrate your capability to lead effectively.
Showcase Customer Service Passion: Since exceptional customer service is a key aspect of the role, include examples in your application that illustrate your commitment to customer satisfaction and how you've gone above and beyond in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Venue Manager position. Focus on relevant experience, skills, and achievements that align with the job description, particularly in operational compliance and team management.
How to prepare for a job interview at Gravity Recruit
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to demonstrate your ability to lead a large team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your leadership style and how it contributes to exceptional customer service.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure and hospitality sector. Be ready to discuss how you have ensured compliance in previous roles, as this is crucial for maintaining high operational standards in a heavily regulated environment.
✨Emphasise Customer Service Passion
The role requires a strong focus on customer service. Prepare to share specific instances where you went above and beyond to enhance customer experiences. This will show your potential employer that you are genuinely passionate about delivering exceptional service.
✨Be Flexible and Adaptable
Given the nature of the venue's operating hours, it's important to convey your flexibility regarding working patterns. Discuss your willingness to cover unsociable shifts when necessary, demonstrating your commitment to the role and the team.
