Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with locations across the UK.
- Benefits: Enjoy flexible working hours, competitive salary, and bonus opportunities.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure/hospitality or high-volume retail management is essential.
- Other info: Flexibility to cover unsociable shifts is a must for this role.
The predicted salary is between 25000 - 45000 £ per year.
Job Description
Venue Manager – Livingston
Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Livingston.
The Role
- Managing a large Leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
£32,197 Basic Bonus & Package Benefits
By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.
If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Venue Manager employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Familiarise yourself with the specific leisure and hospitality trends in the Livingston area. Understanding local customer preferences can give you an edge during interviews, showing that you're not just a good manager but also someone who knows the community.
✨Tip Number 2
Network with current or former employees of the venue or similar establishments. They can provide insights into the company culture and operational challenges, which can help you tailor your approach when discussing your management style.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to maintain high standards will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your flexibility and willingness to cover unsociable shifts by sharing past experiences where you've gone above and beyond for your team. This shows that you're committed to the role and ready to tackle the demands of a busy venue.
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the leisure or hospitality sector. Emphasise any leadership roles and operational management experience, particularly in high-volume environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've maintained high standards and compliance in previous roles.
Highlight Flexibility: In your application, clearly state your willingness to work flexible hours, including unsociable shifts. This is crucial for the Venue Manager role, so make it prominent.
Showcase Your Achievements: Include quantifiable achievements in your application, such as improvements in customer satisfaction scores or successful team management outcomes. This will demonstrate your capability to excel in the role.
How to prepare for a job interview at Gravity Recruit
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to demonstrate your ability to lead a large team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction, and how you instilled a customer-first culture within your team.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. Be prepared to discuss how you've maintained compliance in previous roles and how you plan to uphold these standards in the new position.
✨Demonstrate Flexibility and Adaptability
Given the nature of the venue's hours, it's important to show that you're flexible with your working schedule. Share examples of how you've adapted to changing circumstances or covered unsociable shifts in the past.
