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For Companies At a Glance
- Tasks: Deliver top-notch customer service while boosting store sales and maintaining cleanliness.
- Company: Join one of the UK's fastest-growing companies in a vibrant team.
- Benefits: Competitive salary, bonuses, training, and exclusive perks.
- Why this job: Be part of a dynamic environment with real opportunities for career growth.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 21000 - 26000 £ per year.
Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.
Job Purpose
To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.
Main Responsibilities
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike
- Comply consistently with all company procedures
Package
£26,265 + Package + Benefits
Benefits
- An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
- 20 days holiday per year plus bank holidays
Customer Service Advisor (Twickenham) employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (Twickenham)
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service scenarios. Think about how you’d handle different situations and be ready to share examples from your past experiences. This will show them you’re not just a talker but a doer!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look the part. A smart appearance shows you care about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Service Advisor (Twickenham)
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to meet diverse needs.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Customer Service Advisor. We love seeing candidates who understand our company values and can relate their skills to the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role without rambling on.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Gravity Recruit
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the fastest-growing companies in the UK. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you effectively handled customer queries or complaints. Highlight how you ensured customer satisfaction while also contributing to sales targets.
✨Demonstrate Attention to Detail
In this role, maintaining a high standard of cleanliness and adhering to Health & Safety procedures is crucial. Be ready to discuss how you prioritise these aspects in your previous roles. Showing that you understand the importance of these details can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within the company. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
