At a Glance
- Tasks: Lead a vibrant gaming venue, ensuring top-notch customer service and operational excellence.
- Company: Join a successful gaming brand with a fun and inclusive culture.
- Benefits: Enjoy competitive pay, flexible hours, gym discounts, and ongoing training.
- Other info: Be part of a supportive team that values your hard work and offers growth opportunities.
- Why this job: Make an impact in the gaming industry while developing your leadership skills.
- Qualifications: Experience in leisure or gaming management and strong team leadership skills.
The predicted salary is between 34000 - 36000 £ per year.
Our client is a successful Gaming brand with sites throughout England. Well established and growing, they are now seeking to recruit an exceptional Venue Manager for their site in Slough.
The Role
- Managing a Leisure / Gaming venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the Leisure/Gaming/Betting sector.
- Be commercially aware, with a proven track record of team leadership, coaching and performance delivery.
- Have the ability to communicate and influence at all levels within the organisation.
- Have the ability to work on their own initiative and as part of a team, with proven ability to innovate and deliver change.
- Be able to multitask and solve problems with a degree of self-sufficiency within company policies/procedures.
- Have an empathetic approach to dealing with the demands and needs of both customers and team members.
- Be trustworthy and ethical in your approach to work with strong compliance and customer service focus.
- Have a passion for customer engagement and service, be outgoing, friendly, approachable and confident.
- Be computer and numerically literate with cash handling experience.
- Lead by example, and as part of a team, you will be flexible to changing shift patterns and demands of the business.
- Have previous management skills in a similar operating environment.
Benefits of the role
- Competitive pay and bonus opportunities.
- Flexible hours and overtime options.
- Discounted gym membership.
- Ongoing training and development.
- A friendly, inclusive team that celebrates your hard work.
- Recognition programs and progression opportunities.
- Access to our Employee Assistance Programme, Health Assured.
- Access to the Wisdom app, which includes discounts at a number of retailers.
- Mental Health First Aiders.
- Refer a Friend rewards because good people know good people.
The Package
£34,000 to £36,000 Basic + Bonus & Package.
Venue Manager (Slough) employer: Gravity Recruit
As a Venue Manager in Slough, you will join a dynamic and growing Gaming brand that prioritises exceptional customer service and operational excellence. The company fosters a friendly and inclusive work culture, offering competitive pay, flexible hours, and ongoing training to support your professional growth. With recognition programs and a focus on employee well-being, this role provides a rewarding opportunity to lead a passionate team in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Manager (Slough)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gravity Recruit. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gravity Recruit
Don't be shy about reaching out to Gravity Recruit directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Manager (Slough)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gravity Recruit and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gravity Recruit
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
