At a Glance
- Tasks: Lead onboarding and offboarding, manage HR queries, and support HR systems.
- Company: Join a dynamic HR team focused on employee experience and continuous improvement.
- Benefits: Enjoy a competitive salary, hybrid working, and professional development opportunities.
- Other info: Collaborative culture with exposure to diverse HR activities.
- Why this job: Make a real impact in HR while enhancing your skills in a supportive environment.
- Qualifications: Experience with Dayforce and strong HR knowledge required.
The predicted salary is between 37500 - 37500 £ per year.
Our client is seeking an experienced and customer-focused HR Shared Services Specialist to join their Human Resources team.
The successful candidate must have experience using Dayforce HR Platform.
This is an exciting opportunity for a proactive HR professional who thrives in a fast-paced environment and is passionate about delivering an outstanding employee experience.
You will play a vital role in ensuring HR processes are delivered efficiently, consistently, and compliantly, while contributing to the ongoing development of HR systems, processes, and continuous improvement initiatives.
What You'll Be Doing
HR Operations & Administration
- Lead onboarding activities, including offer letters, contracts, pre-employment screening, and Right to Work checks.
- Manage offboarding processes, ensuring a smooth and professional employee departure experience.
- Respond to and triage HR queries received through shared mailboxes, providing timely and accurate support.
- Maintain accurate employee records and process employee lifecycle changes within HR systems.
- Ensure HR documentation is managed confidentially and in line with GDPR requirements.
- Support the delivery of a consistent, high-quality HR service across the business.
HR Advice & Employee Support
- Act as a first point of contact for employees and managers, providing guidance on HR policies, procedures, and employment-related matters.
- Support managers in handling routine employee issues, applying sound judgement and identifying appropriate escalation routes where needed.
- Build strong relationships with stakeholders and deliver a professional, customer-focused HR service.
- Identify trends in HR queries and recommend improvements to processes, guidance, and self-service resources.
HR Systems & Data
- Support the implementation and ongoing enhancement of HR systems and digital solutions.
- Assist with data migration, validation, cleansing, and system mapping activities.
- Participate in User Acceptance Testing (UAT) to help improve system functionality and user experience.
- Develop user guides and support managers and employees with system adoption and self-service tools.
- Generate reports and analyse HR data to provide meaningful insights.
Continuous Improvement
- Support initiatives that improve HR processes, workflows, and operational efficiency.
- Review and maintain HR procedures and documentation to ensure compliance and best practice.
- Contribute to a culture of continuous improvement across the HR function.
What We're Looking For
Essential Experience & Skills
- Experience using Dayforce, including employee data management, reporting, and analysis.
- Previous experience within a busy HR environment, supporting managers and employees across a broad range of HR matters.
- Experience triaging and managing employee-related queries and issues.
- Strong understanding of HR policies, procedures, and UK employment legislation.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong communication, influencing, and stakeholder management skills.
- High levels of accuracy, attention to detail, and confidentiality.
Why Join the client?
- Salary of £37,500 per annum
- Hybrid working model offering flexibility and work-life balance
- Opportunity to contribute to key HR systems and process improvement projects
- Supportive and collaborative team environment
- Exposure to a broad range of HR activities across the employee lifecycle
- Ongoing professional development opportunities
Package: £37,000 + Package + Benefits
By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations.
Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services.
Full details can be found in our Data Protection & Privacy Policy at our website.
If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
HR Shared Service Specialist in London employer: Gravity Recruit
Join a highly respected hospitality operator in Bournemouth, where you'll lead a flagship premium restaurant known for its quality food and exceptional service. With a strong commitment to employee development, this company offers competitive salaries, generous benefits, and clear career progression opportunities, all within a vibrant, people-first culture that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land HR Shared Service Specialist in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Gravity Recruit!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Gravity Recruit.
We think you need these skills to ace HR Shared Service Specialist in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Gravity Recruit. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Gravity Recruit and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Gravity Recruit. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Gravity Recruit's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Gravity Recruit
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Gravity Recruit.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Gravity Recruit will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Gravity Recruit and how you would contribute to adapting HR strategies.
