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- Tasks: Deliver top-notch customer service while boosting sales and store performance.
- Company: Join one of the UK's fastest-growing companies in a vibrant team.
- Benefits: Competitive salary, bonuses, training, and exclusive perks.
- Why this job: Be part of a dynamic environment with real opportunities for career growth.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Enjoy 20 days holiday plus bank holidays and long service recognition.
The predicted salary is between 27053 - 37874 £ per year.
Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.
Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.
Main Responsibilities:
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike
- Comply consistently with all company procedures
Package: £27,053 + Package + Benefits
Benefits:
- An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
- 20 days holiday per year plus bank holidays
Customer Service Advisor (Hornsey) in London employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (Hornsey) in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Advisor (Hornsey) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Customer Service Skills: In your application, emphasise your ability to respond effectively to diverse customer needs. Share specific examples of how you've provided excellent service in the past – we love a good story!
Keep It Professional Yet Personal: While we want you to be yourself, remember to maintain a professional tone in your written application. A friendly yet polished approach will help us see your personality shine through.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gravity Recruit
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the fastest-growing companies in the UK. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to respond effectively to diverse customer needs is crucial. Prepare examples from your past experiences where you successfully handled challenging situations or went above and beyond for a customer. This will demonstrate your capability and commitment to excellent service.
✨Highlight Your Sales Acumen
Since the role involves contributing to financial targets, be ready to discuss how you've previously identified opportunities to increase sales or occupancy. Share specific strategies you’ve used to upsell or cross-sell products, as this will show your potential value to the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training and mentoring programme, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
