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- Tasks: Deliver top-notch customer service while boosting sales and store performance.
- Company: Join one of the UK's fastest-growing companies in a vibrant team.
- Benefits: Competitive salary, bonuses, training, and exclusive perks.
- Why this job: Be part of a dynamic environment with real opportunities for career growth.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Enjoy 20 days holiday plus bank holidays and long service recognition.
The predicted salary is between 16200 - 18000 £ per year.
Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.
Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.
Main Responsibilities:
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike
- Comply consistently with all company procedures
Package: £27,053 + Package + Benefits
Benefits:
- An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
- 20 days holiday per year plus bank holidays
Customer Service Advisor in London employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident and prepared to handle any tricky questions during the interview.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. It shows you're genuinely interested and helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Customer Service Advisor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Customer Service Skills: In your application, emphasise your ability to respond effectively to diverse customer needs. Share specific examples of how you've provided excellent service in the past, as this is key for us.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your writing. Use a friendly tone that reflects your personality but also shows you take the application seriously.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you can ensure it reaches us quickly and securely, plus you'll find all the info you need about the role!
How to prepare for a job interview at Gravity Recruit
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their values, mission, and what makes them one of the fastest growing in the UK. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you effectively responded to diverse needs and contributed to sales targets. This will demonstrate that you’re not just about service, but also about driving results.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and appropriately for the interview. A professional appearance shows that you take the opportunity seriously and respect the company’s standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the training and mentoring programme or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
